checkout crashing

[aw3s0me]

when i attempt to checkout it just leads to a blank page.

i notice this happens when i have a lot of items in my shopping cart (i can checkout when i have a few items or so).

any idea what would cause this or how i can prevent it?

[Kim]

What version of Zen Cart? What Payment and shipping methods? the URL?

[aw3s0me]

http://toygalaxyorder.ca/catalog/

use username


[email protected]

pw

qwerasdf

[aw3s0me]

hmm think it has anything to do with the host?

[aw3s0me]

i got off the phone with the host ..

tell me if this makes sense because i dont know much,

he said it could be 1 of 3 things:

1) # of processes
2) cpu time to process
3) php has some 30 second limit on processes

he said i can upgrade my account ... the order i put through was about 50 different items? and 12-24 of each item.

i upgraded my account to see if it would work since i can get a refund if it doesn't ...

does anyone know if the above 3 can be the reasons?

[DrByte]

Yes, it could be related to server issues.
It could also be related to the number of sales/specials you have configured, and the number of attributes assigned to your products.

Did upgrading your plan make any difference?

Were you going to answer the questions asked of you earlier?