I need telephone number required

**Invizix** · 19 Dec 2007, 05:22 AM

Hi all,

We have noticed several customers have created a profile with us, however they did not leave a telephone number, even though it is set to required?

How do we definately make it a required field?

We need this in case a product goes out of stock, and/or for further verfication purposes.

Thanks in advance.

**Kim** · 19 Dec 2007, 06:08 AM

What do you have for the required number of characters for the field?

**Invizix** · 21 Dec 2007, 04:44 AM

Originally Posted by Kim

What do you have for the required number of characters for the field?

Hi Kim,

Currently we have 3, should we change this to 10?

**psychicpet** · 21 Dec 2007, 07:41 AM

I am having this same exact problem! Phone number is set to required but customers are able to skip it.

**rlfreshwater** · 21 Dec 2007, 09:45 AM

I'm also having the same problem, but I can't even find where to change the required characters. I thought it was under Configuration > Customer Details. I see fax .... but no phone.

**Kim** · 21 Dec 2007, 05:53 PM

Admin> Configuration> Minimums

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