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  1. #1
    Join Date
    Aug 2006
    Posts
    100
    Plugin Contributions
    0

    Default Not sending or receiving emails!!

    I am having problems with my email's. I have looked at other threads about this but none of them are really coming up with solutions.

    Here is what is happening:
    - When someone orders, I get an email confirmation, they don't.
    - I don't get the 8 middle numbers of the credit card emails.
    - Newsletter confirms are not being sent.
    - Newsletters don't go through.

    I am getting emails through the contact form, which I created using another program. They have been working fine since I've had the cart but stopped working a few weeks ago. Here are my email settings:

    E-Mail Transport Method PHP
    E-Mail Linefeeds LF Info
    Use MIME HTML When Sending Emails false Info
    Send E-Mails true Info
    Verify E-Mail Addresses Through DNS false Info
    Email Archiving Active? false Info
    E-Mail Friendly-Errors false Info
    Email Address (Displayed to Contact you) [email protected] Info
    Email Address (sent FROM) [email protected] Info
    Emails must send from known domain? No Info
    Email Admin Format? TEXT Info
    Send Copy of Order Confirmation Emails To [email protected] Info
    Send Copy of Create Account Emails To - Status 0 Info
    Send Copy of Create Account Emails To heyprettycupcake###################### Info
    Send Copy of Tell a Friend Emails To - Status 0 Info
    Send Copy of Tell a Friend Emails To heyprettycupcake###################### Info
    Send Copy of Customer GV Send Emails To - Status 0 Info
    Send Copy of Customer GV Send Emails To heyprettycupcake###################### Info
    Send Copy of Admin GV Mail Emails To - Status 0 Info
    Send Copy of Customer Admin GV Mail Emails To heyprettycupcake###################### Info
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Info
    Send Copy of Customer Admin Discount Coupon Mail Emails To heyprettycupcake###################### Info
    Send Copy of Admin Orders Status Emails To - Status 0 Info
    Send Copy of Admin Orders Status Emails To heyprettycupcake###################### Info
    Send Notice of Pending Reviews Emails To - Status 0 Info
    Send Notice of Pending Reviews Emails To heyprettycupcake###################### Info
    Set "Contact Us" Email Dropdown List Info
    Allow Guest To Tell A Friend false Info
    Contact Us - Show Store Name and Address 1 Info
    Send Low Stock Emails 0 Info
    Send Low Stock Emails To heyprettycupcake###################### Info
    Display "Newsletter Unsubscribe" Link? true Info
    Audience-Select Count Display true Info
    SMTP Email Account Mailbox YourEmailAccountNameHere Info
    SMTP Email Account Password YourPasswordHere Info
    SMTP Email Mail Host mail.EnterYourDomain.com Info
    SMTP Email Mail Server Port 25 Info
    Convert currencies for Text emails £,£:€,€ Info
    Send Notice of Newsletter-only Subscriptions To - Status 0 Info
    Send Notice of Newsletter-only Subscriptions To Info
    Newsletter Test Group Email heyprettycupcake######################

    If someone would help me, that would be great. This is affecting my store ):

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Not sending or receiving emails!!

    Quote Originally Posted by paperzombie View Post
    I am getting emails through the contact form, which I created using another program. They have been working fine since I've had the cart but stopped working a few weeks ago.
    If your emails *were* working at one time, but "suddenly stopped", then ... something has been changed.
    And that "something" is most likely related to something on your webserver.
    or maybe your server has been blacklisted.

    Talk to your hosting company about it.
    .

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  3. #3
    Join Date
    Aug 2006
    Posts
    100
    Plugin Contributions
    0

    Default Re: Not sending or receiving emails!!

    Quote Originally Posted by DrByte View Post
    If your emails *were* working at one time, but "suddenly stopped", then ... something has been changed.
    And that "something" is most likely related to something on your webserver.
    or maybe your server has been blacklisted.

    Talk to your hosting company about it.
    Ok! I will contact them and see what they say

 

 

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