Hi all...

What I'm trying to do should be fairly simple, but can't seem to get it to work.

I want to set up zone rate shipping for the uk as follows.

Order total up to 9.99 = 1.00 shipping. Orders over 9.99 and up to 500.00 = FREE shipping

I have entered the following into the appropriate zone rate box 9.99:1.00,500:0.00

However, when I do a test purchase, the 9.99 or below works fine, but the 10.00 or above gives a message saying something like Zone Rate shipping calculation not available.

Can anyone see the problem?

Many thanks
Arkie....