problems installing..cant find database

[pearljamgurl]

Whenever I enter my information on the second part of the installation process, i get the error Database does not exist
Access denied for user 'XXXXXXX'@'%' to database 'database name' more info...

i got the database host from my mysql database info. my username is correct. my password is correct. I don't know what I am doing wrong here. the only thing i can think of is the '@'%' after my username. i only replaced my username with XXXX and left the rest...if you guys can understand this. any help...please? im so confused with this.

[kobra]

Is @'% part of your user name?

You might try adding a simple user name to this DB???

Did you actually create the DB in your hosting account first?

[pearljamgurl]

i created the database before installation of zen cart. and no...that is not part of my username. my username is a simple one..no spaces or weird characters or anything. thats why i thought it was odd that i was getting that @ stuff added onto it.

[DrByte]

Whenever I enter my information on the second part of the installation process, i get the error Database does not exist
Access denied for user 'XXXXXXX'@'%' to database 'database name' more info...

... i only replaced my username with XXXX and left the rest...if you guys can understand this. any help...please? im so confused with this.

Access denied for user 'XXXXXXX'@'%' to database 'database name' is a common error message when part of the supplied info is incorrect.

'XXXXXXXX' is the username you supplied
'%' means any or all databases on the specified database server. Sometimes the actual database server name is shown here.
@ is just a joining character
'database name' would be the database name you supplied

When a database user is created, it must also be granted permissions to access the database and its tables.
The error message is telling you that the permissions have not yet been granted ... or the specified user doesn't exist.

Since you're certain that the username/password are correct, it must be the permissions issue ... which you can usually handle via your hosting control panel. For specific help on your server, contact your hosting company's tech support.

[stevesh]

If you created that user just for the database, try using your hosting account user name and password instead. I've had trouble sometimes with MySQL user names.

Also, some hosts, (including mine) automatically append your hosting account user name to the database name, so your database name would be XXXXXXX_databasename