Server went down lost 20 days of customers and orders

[DrByte]

Um ... just do it.

- for the customers for whom you have enough information (ie: an order) add them
- for those you don't ... either forget them, or email them and ask them to come back and re-register
- for the orders, impersonate the customer (ie: master password contribution) by logging into their account, and place the order. Maybe change their email address to point to yourself first, or turn off email altogether while doing this.
- for gift certificates ... sorry ... if you've lost the data, you've lost the data. The only way you could reconstruct part of it is to tally all the details from your email records and manually fudge the data into the database tables http://www.zen-cart.com/wiki/index.p...fig.2FTracking

And where you don't have the info, blame the server crash.
Surely your host has better backups than 20 days ago ... ?

[supersnow]

- for the customers for whom you have enough information (ie: an order) add them
- for those you don't ... either forget them, or email them and ask them to come back and re-register
- for the orders, impersonate the customer (ie: master password contribution) by logging into their account, and place the order. Maybe change their email address to point to yourself first, or turn off email altogether while doing this.
- for gift certificates ... sorry ... if you've lost the data, you've lost the data. The only way you could reconstruct part of it is to tally all the details from your email records and manually fudge the data into the database tables http://www.zen-cart.com/wiki/index.p...fig.2FTracking

Thanks for the advice but how do I turn off email altogether? I would suspect somewhere in configuration in the admin; but can you point me in the right direction?

In regards to the manually fudging the information into the database I am willing to do it. Does anyone have any suggestions with the sql statements I can use to make it a little easier?

[DrByte]

how do I turn off email altogether? I would suspect somewhere in configuration in the admin; but can you point me in the right direction?

Admin->Configuration->Email Options->Send Emails? --- set to false

In regards to the manually fudging the information into the database I am willing to do it. Does anyone have any suggestions with the sql statements I can use to make it a little easier?

Have you collected all the Gift Certificate details yet?

[supersnow]

Admin->Configuration->Email Options->Send Emails? --- set to false

Great thanks!

Have you collected all the Gift Certificate details yet?

Yes I have everything on saved email