"(7) 7 - Field format error: 10731-The field Shipping Address Country is required

[Fuzion]

Today we have lost 25 order so far down to this error. My inbox is getting swapped with this error message from PayPal.

Is there anyway we can turn of the PayPal EC module until this problem is sorted? I know it is against PayPal TOC, but this is starting to wear a bit thin now.

I think Zen is great, but it does appear that this module has got a few bugs in for the people that are using the PayFlow UK module (which we must use for some UK specific cards).

Can anyone shed any ideas on what else we can look at?

DrByte began to have a look at this, and not sure if he got anywhere or not as I havent heard from him for the last week. Sorry to sound like I am going on, but really need this to be looked at.

Many thanks,

Jamie

[DrByte]

All i do to get this problem is this:

I install a fresh version of zen 1.3.8a and a new empty database
i then use the UK zones paypal compatible module from your download section (could this be causing the problem???)
in my store i set as united kingdom and lancashire - in creat account default country id is set to united kingdom.

I set all necessary details in modules/payment - only paypal website payments pro and paypal express checkout (pro 2.0 payflow uk) are green

I then add one fictional item and picture.

i then add this item to my shopping cart

i create an account for myself using addy in this country (uk)

i then select to checkout - i have two radio buttons,: fill in credit card details (which seem to work fine) or paypal - when i select the paypal and confirm order i then get the error The field Shipping Address Country is required

Lyn,
Thank you for the detailed steps for how-to-recreate this problem.

I think I may have found something that may provide some relief.
Will post shortly ...

[DrByte]

For v1.3.8a:
/includes/modules/payment/paypal/paypal_curl.php
around line 114 you have a section of code that looks like the following.

Add the additional lines, as shown:

  function SetExpressCheckout($amount, $returnUrl, $cancelUrl, $optional = array()) {
    $values = array_merge($optional, array('AMT'       => $amount,
                                           'RETURNURL' => urlencode($returnUrl),
                                           'CANCELURL' => urlencode($cancelUrl)));
    if ($this->_mode == 'payflow') {
      $values = array_merge($values, array('ACTION'  => 'S', /* ACTION=S denotes SetExpressCheckout */
                                           'TENDER'  => 'P',
                                           'TRXTYPE' => $this->_trxtype,
                                           'RETURNURL' => $returnUrl,
                                           'CANCELURL' => $cancelUrl));
    } elseif ($this->_mode == 'nvp') {
      if (!isset($values['PAYMENTACTION'])) $values['PAYMENTACTION'] = ($this->_trxtype == 'S' ? 'Sale' : 'Authorization');
    }

    // convert country code key to proper key name for paypal 2.0 (needed when sending express checkout via payflow gateway, due to PayPal field naming inconsistency)
    if ($this->_mode == 'payflow') {
      if (!isset($values['SHIPTOCOUNTRY']) && isset($values['SHIPTOCOUNTRYCODE'])) {
        $values['SHIPTOCOUNTRY'] = $values['SHIPTOCOUNTRYCODE'];
        unset($values['SHIPTOCOUNTRYCODE']);
      }
    }

    // allow page-styling support -- see language file for definitions
    if (defined('MODULE_PAYMENT_PAYPALWPP_PAGE_STYLE'))   $values['PAGESTYLE'] = MODULE_PAYMENT_PAYPALWPP_PAGE_STYLE;

[Devices]

For v1.3.8a:
/includes/modules/payment/paypal/paypal_curl.php
around line 114 you have a section of code that looks like the following.

Thank you very much.

I still have the wrong shipping country though. I can now succesfully complete checkout using both the pre checkout link and the link on the payment page.

However i still get the incorrect country on the shipping address. I have only 1 address book entry allowed in the cart. My address in my cart and on my buyer paypal account are as follows

My Name
Street Address
Area
City
Post Code
United Kingdom

After completing either of the paypal payment links the shipping address in the cart is

My Name
Street Address
Area
City, City Post Code <---------------- City listed twice
United States <---------------- Wrong Country

When the cart takes me to the PayPal page it does show the postal address with the correct country before returning me to the cart.

I am testing this with a Live Buyer and Live Seller account.
I am using 1.3.8a with the code you just posted added into /includes/modules/payment/paypal/paypal_curl.php.
I have tried this while being logged in on our shop and logged out on our shop.