QuickBooks Merchant Service

[rjspomer]

This does not work and I am done with it.

I have generated conection tickets setup production went live. I get a succesufful page but Quickbooks still doesnot have a recorded transaction. I talked to their Level two support who clims that it wasnot setup as eccomerce. He changed it over but stil does not work.

As you can see from my post above there has not been any support or interest in this.

DO NOT TRY THIS UNLESS YOU HAVE NOTHING ELSE TO DO!!!

[Stamper]

As you can see from my post above there has not been any support or interest in this.

DO NOT TRY THIS UNLESS YOU HAVE NOTHING ELSE TO DO!!!

Wait a minute. I just tried to help you.

I gave you a very specific question, but the answer you gave shows you did not follow what I asked. It would help if you cooled down and really tried to focus on the help that is being offered.

I don't have any stake in this mod, other than using it myself. It works for me. Yes, its very complex to set up, but it does work if all the steps are carefully followed. I'm willing to try to help, but I need some help from your end too!!

[the_ancient]

Hello, Sorry for my absence I am working on a very big project that is taking all of my time..

Let gets some things out however

This is not a commerical Module, it comes with ZERO support, I will help other when I can but I am not "required" to do so, so emails demanded such help will be ignored. I devedloped this module based on one from OSC, an corrected some bugs, I did so because my employer needed QBMS support for a project we have going..

Quick Book Merchant Services have been and continue to be a pain in my ######, and I will never recommend them to ANYONE, infact my company is moving to authorize.net in the near future.

With that let me solve this problem


QBMS and QB do not communicate with each other, the ONLY transactions record directly in QB are the ones processed INSIDE of QB, any transactions processed by the shopping cart module WILL NOT appear in QB by default, blame QBMS for this, not me..

You can use the qbSDK and develop your own web connector interface to record the transactions, I was working on one but development has been suspended because of this new project.

If you get a success message using the live server the transaction should have been processed and the money will appear in your bank account 2-5 days after the transaction, I am bet it will in this case as well..

I have found the QBMS support people to be worthless and inept.

[rjspomer]

Hello Stamper,

I should of thank you for your reply. You asked:

"Go into Quickbooks, from the mennu select "Customers", "Credit Card Processing Activities", "Manage Merchant Service".

What do you see?

My answer "No transactions reported"

As far as this Module even if it did somehow work I would dump it. QBMS help is miserable. Their profit and motivation is to get you to one of their web providers.

It' has been a learning experience.

RJ

[Stamper]

"Go into Quickbooks, from the mennu select "Customers", "Credit Card Processing Activities", "Manage Merchant Service".

What do you see?

My answer "No transactions reported"

I wasn't asking about the transactions window. If you click on the "Manage merchant account" link when in the Quickbooks Merchant Services window it should give a page allowing you to edit processing information with radio buttons showing the status of your account features.

Anyhow - do you still want help or not?

[rjspomer]

Stamper
I'm sorry I miss understood you.

Both of the radio buttons are on I did this the other day when I went into check to see the transactions.

Thanks for your Help

RJ

[Stamper]

In Admin under Payment Modules, I would make sure you have the :Credit Card - Offline Processing" and "The Zen Cart FREE CHARGE CARD" modules set to off so you don't inadvertantly use one by mistake. Ensure the "Pay by Credit Card" (qbms) module is green.

Do you have a valid SSL certificate set up on your server?

Double-check that you have really entered the App ID, Connection Ticket and Application Login that you used or were provided when you set yourself up for the PRODUCTION SERVER and not the test server at QBMS.

You have Desktop mode set and Testing set to false - right?

Clive.

[Stamper]

QBMS and QB do not communicate with each other, the ONLY transactions record directly in QB are the ones processed INSIDE of QB, any transactions processed by the shopping cart module WILL NOT appear in QB by default, blame QBMS for this, not me..

Hi the_ancient:

Right, credit card transactions will not show within Quickbooks itself as if they were run through the program. However, they still show when you search for transactions through "Manage Merchant Service". That's just a HTTPS browser window that Quickbooks calls to the https://merchantcenter.intuit.com/ portal. My transactions from Zen show up there.

I think that's what he means about not showing up.

Clive.

[rjspomer]

Hello, Sorry for my absence I am working on a very big project that is taking all of my time..

Let gets some things out however

This is not a commerical Module, it comes with ZERO support, I will help other when I can but I am not "required" to do so, so emails demanded such help will be ignored. I devedloped this module based on one from OSC, an corrected some bugs, I did so because my employer needed QBMS support for a project we have going..

Quick Book Merchant Services have been and continue to be a pain in my ######, and I will never recommend them to ANYONE, in fact my company is moving to authorize.net in the near future.

With that let me solve this problem


QBMS and QB do not communicate with each other, the ONLY transactions record directly in QB are the ones processed INSIDE of QB, any transactions processed by the shopping cart module WILL NOT appear in QB by default, blame QBMS for this, not me..

You can use the qbSDK and develop your own web connector interface to record the transactions, I was working on one but development has been suspended because of this new project.

If you get a success message using the live server the transaction should have been processed and the money will appear in your bank account 2-5 days after the transaction, I am bet it will in this case as well..

I have found the QBMS support people to be worthless and inept.

I have to respond to this reply.

First of all I did not email you demanding help. Since you were the ONE that started this thread with your contribution to the download I thought I could PM you and ask for some help. It looked like you had offered help to others.

It is very clear now that others should not expect any help from the contributer of this module and that could have been posted at the point you decided not to help.

[the_ancient]

I have to respond to this reply.

First of all I did not email you demanding help. Since you were the ONE that started this thread with your contribution to the download I thought I could PM you and ask for some help. It looked like you had offered help to others.

It is very clear now that others should not expect any help from the contributer of this module and that could have been posted at the point you decided not to help.

never said you did, your not the only person with access to the email form....
my post was not directed at you, personally, sorry if you took it that way...

I am happy to help, but the problem IMO is not with the module, as it has been installed a number of time with no problem, personally I think it is related to a configuration problem on QBMS's end which I cant help with,

if I had to guess, the connection ticket is not associated properly to your merchant account...

ohh, and every caught me on a bad time anyway. I have far too much work, and no time, Yesterday I was in airports or airplanes for 12+ hrs, and today was more of the same, so I have kind of a short fuse I guess..

Sorry if I offended anyone....