QuickBooks Merchant Service

[mydanilo]

cptok: The way I understand it, you are correct with all your statements except one little thing:

"there are two separate checks which happen, Zen and merchant service" Actually three, merchant service sends the cc info to AMEX (or other cards) and they return the result, then QB merchant service will decide what to do according to your security settings.

Other than this detail, you are correct.

[Securfocus]

ok, so now Im clear on this...

1)customer enters CVV code, zen checks to see if its right
2)qbms passes it on to approriate company, amex, visa, mc, etc....
3)cc company sends something back to qbms in there own coding.....
4)qbms then sends a response back to zen which is the same coding you would get from any cc company either

Y = CID matched
N= CID did not match
U = CID was not checked

where i was getting confused is that I thought amex sent something straight to zen, which we didnt have coding for, but zen is just looking for the Y, N, or U which is provided by qbms, which it got from amex.

so if amex CVV check is turned on at amex, amex will send to qbms its response, then qbms will send the Y, N, or U. and if the CVV check is turned off qbms will always send a U.

So i should turn on CVV! alright now im clear!

[mydanilo]

Your conclusion is right but:
"zen is just looking for the Y, N, or U" is wrong. Your QB Merchant account is looking for these and will check with your security settings if this transaction should process.

Zen will only record the completed transaction or give the error message to the customer if the transaction failed.

[cptok]

Well - if we really want to be accurate, Zen parses the "StatusCode" returned in the XML exchange which tells it what happened at QBMS. A "0" is "OK" and then there are a bunch of other 10100 to 10501 codes which are fails with various reasons associated with them. Zen only differentiates between a couple of them and reports. Included in the XML reply will be AVS (zip and street) and CVV results (all Pass, Fail or NotAvailable). We could capture/report those in Zen (in fact I thought about expanding all that error reporting), but why bother. The transaction is already done, and the specific results data available on QBMS website.

[mydanilo]

Thanks cptok. Of course you would be the one that knows exactly what gets sent back and forth. I think we talked this one to death already. Let's leave it at that...

With AMEX now turned on the CID I can do what I want. Just wanted to share this. Read all the fine print in the QB merchant security settings and I think one will get what it is about.

And for the members that got confused by us all talking about the CID, rest assured the module is now working great! Really happy with it. Thank again.

[Securfocus]

Yes, this module works 100%

download cptooks awsome updated module and then if you want you can follow my install path i took on page 12!

thanks again you two for all the help!

cptook, if you come across anything that you needed to update dont forget about us poor non coders!!!

thanks yet again!

[hermes369]

So I walk into my normal Friday visit to SuperNutrient.com (shameless plug), and our office manager is most happy to tell me about QBMS: she's becoming an expert on QB 2009. She asks me if we can use it on the cart; I say, well we'll have to see if there's a module that supports it. Et viola!
Though I'm late to the party, I'm happy to have found you guys and look forward to employing this after I set it up on a test site.
Excellent serendipity!

Thank you!