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  1. #1
    Join Date
    Sep 2009
    Posts
    10
    Plugin Contributions
    0

    Default Re: QuickBooks Merchant Service

    Hey everyone. I'm having a bit of a problem with this module with the latest version of zencart. I have quicbooks merchant services that I use in my retail location all the time. I installed this module and follwed the directions to a T. I'm in live mode and every time it accepts my credit card (I'm trying with a small $0.25 item) but none of them show up on the my credit card statement. I can't access my QBMS account online, I just called them and they sent me this number: 4616XXXXXXXXXXXX. I registered the application on appreg.intuit.com and I thought I had it all set up. I'm not in testing mode but maybe there is something simple that I'm overlooking. Please let me know as I'd like to get this up and running asap! Thanks for any help in advanced!

  2. #2
    Join Date
    Aug 2009
    Posts
    13
    Plugin Contributions
    0

    Default Re: QuickBooks Merchant Service

    Sorry for the newbie question... but can't seem to find an answer anywhere else... Have tried the Intuit forums as well.

    I have my QB Merchant account for Web Stores.

    Applied for Intuit application ID from appreg.intuit.com. (QBMS in Production, Desktop application)

    When I click on the verification link from intuit that I received via email, I get the following error message:

    Error recording application to gateway: AccountException occurred Duplicate login name - login: qbms.mystore.com (6001)

    Just looking for ANYONE who may have encountered this same error or has a clue as to WHY I am getting this error or has any SUGGESTIONS on how to trouble shoot this error.

  3. #3
    Join Date
    Dec 2007
    Location
    Hoboken, NJ
    Posts
    96
    Plugin Contributions
    1

    Default Re: QuickBooks Merchant Service

    Great contribution! I was up and running within an hour. We are testing this solution to replace authorize.net. One thing we are noticing is the transaction information isn't as plentiful as it is in authorize.net. There is no shipping address or invoice information. Is this a limitation on the Intuit side or the contribution?


    Cal

  4. #4
    Join Date
    Dec 2008
    Posts
    107
    Plugin Contributions
    1

    Default Re: QuickBooks Merchant Service

    If I understand your question correctly, then no - QBMS does not capture shipping address or invoice information within their records. Just name, address, etc. needed for Address Verification and CVV match. But that info is all available in the Zen Cart order which is available to you and the customer. Is that not enough?

  5. #5
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: QuickBooks Merchant Service

    i just installed the module and tried it... sadly, one error comes up. somehow, it says that the card was used multiple times in a short period.

  6. #6
    Join Date
    Dec 2008
    Posts
    107
    Plugin Contributions
    1

    Default Re: QuickBooks Merchant Service

    Hmmm... by any chance were you using the same card multiple times in a short period?

  7. #7
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: QuickBooks Merchant Service

    then, it wouldn't be an error that i'd be asking about

 

 

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