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GeoTrust security logo not showing

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31 Dec 2007, 15:31
#1
jacka avatar

jacka

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GeoTrust security logo not showing

I installed the GeoTrust mod several days ago and all was fine. Now the image doesn't show in the left side. The link is still there when you mouse over where the image is supposed to show and the 'Secure' header is still there . It appears that the js pulls the image from the GeoTrust url, but I don't know js well enough to be sure. I have checked my Admin settings and all are as they were originally.

Any suggestions? URL: http://artbeautiful.com
31 Dec 2007, 15:43
#2
jacka avatar

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Re: GeoTrust security logo not showing

I also was wondering if/how the security logo could be displayed without js.
31 Dec 2007, 15:43
#3
kim avatar

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Re: GeoTrust security logo not showing

Did you change the URL for the logo? I see //smarticon.geotrust.com/si.js in the source- seems to be missing some parts.
31 Dec 2007, 15:49
#4
jacka avatar

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Re: GeoTrust security logo not showing

I haven't changed anything. Here's the readme instruction from the GeoTrust mod and the js they used. Like I said, it was displaying:
$content .= ' <!-- GeoTrust QuickSSL [tm] Smart Icon tag. Do not edit. -->

<SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript" SRC="//smarticon.geotrust.com/si.js"></SCRIPT>

<!-- end GeoTrust Smart Icon tag -->';



=====================================================



Add the following files:

/includes/languages/english/extra_definitions/YOUR_TEMPLATE/GeoTrust_defines.php

/includes/modules/sideboxes/YOUR_TEMPLATE/GeoTrust.php

/includes/templates/YOUR_TEMPLATE/sideboxes/tpl_GeoTrust.php
31 Dec 2007, 16:04
#5
jacka avatar

jacka

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Re: GeoTrust security logo not showing

And here's the tpl_GeoTrust.php code located here: /includes/templates/mytemplate/sideboxes/tpl_GeoTrust.php


<?php
/**
* tpl_GeoTrust.php
*
* Loaded automatically by index.php?main_page=account_edit.<br />
* Displays information related to a single specific order
*
* @package templateSystem
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* $Id: tpl_GeoTrust.php v 1.0 2007-01-17
* Upgraded to work with Zen Cart 1.3.7 by Rwatson626
*/

$content .= ' <!-- GeoTrust QuickSSL [tm] Smart Icon tag. Do not edit. -->
<SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript" SRC="//smarticon.geotrust.com/si.js"></SCRIPT>
<!-- end GeoTrust Smart Icon tag -->';
?>
31 Dec 2007, 17:12
#6
jacka avatar

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Re: GeoTrust security logo not showing

I have anothier issue that is causing the problem. My page links apparently are not secure. The problem goes away with a https login, but shouldn't have to do that. Looking into that. Thanks.
25 Jan 2008, 06:50
#7
yongkoom avatar

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Re: GeoTrust security logo not showing

I have the same issue... anyone know what is causing this?
I installed the same mod on another cart a few days ago and everything worked just fine.
25 Jan 2008, 08:17
#8
yellow1912 avatar

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Re: GeoTrust security logo not showing

NOTE: Link with www is DIFFERENT from the one without it.

If you bought an ssl cert for the link with www, then you should always use www in your site, and force your server to redirect to www if someone visits using a link without it.

That's the case for you, JackA. Visit your site with www and you will see the logo:

http://www.artbeautiful.com/
25 Jan 2008, 14:29
#9
jacka avatar

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Re: GeoTrust security logo not showing

That's correct. Thank you.
27 Jan 2008, 00:37
#10
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Re: GeoTrust security logo not showing

I'm having this same problem - my website has a rapidssl cert and it has the proper subdomain (WWW).

Any fixes for this?
27 Jan 2008, 00:39
#11
yellow1912 avatar

yellow1912

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Re: GeoTrust security logo not showing

A link to your site?
27 Jan 2008, 06:53
#12
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Re: GeoTrust security logo not showing

oops - www.porterranchpharmacy.com
27 Jan 2008, 07:12
#13
yellow1912 avatar

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Re: GeoTrust security logo not showing

This is a silly question, but are you sure you already put the code to display the seal on your site?
27 Jan 2008, 18:15
#14
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Re: GeoTrust security logo not showing

I downloaded the modules and copied the files in to the directories. Per the directions:

Installation
=============


$content .= ' <!-- GeoTrust QuickSSL [tm] Smart Icon tag. Do not edit. -->
<SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript" SRC="//smarticon.geotrust.com/si.js"></SCRIPT>
<!-- end GeoTrust Smart Icon tag -->';

=====================================================

Add the following files:
/includes/languages/english/extra_definitions/YOUR_TEMPLATE/GeoTrust_defines.php
/includes/modules/sideboxes/YOUR_TEMPLATE/GeoTrust.php
/includes/templates/YOUR_TEMPLATE/sideboxes/tpl_GeoTrust.php

I don't see where it says any file to edit - it does have a snippet of code but it doesnt say what file to edit or where to put it. I do show a sidebox (sideboxes/mother_earth/GeoTrust.php) that I have activated, however, the sideboxes/mother_earth part is in red text for some reason.
27 Jan 2008, 18:17
#15
yellow1912 avatar

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Re: GeoTrust security logo not showing

And did you turn on that sidebox? ^^
27 Jan 2008, 22:05
#16
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Re: GeoTrust security logo not showing

I believe so...

Box Details:
Box Name: GeoTrust.php
Left/Right Column Status: ON
Location: (Single Column ignores this setting) LEFT
Left/Right Column Sort Order: 0
Single Column Sort Order: 0
Single Column Status: ON
27 Jan 2008, 22:09
#17
yellow1912 avatar

yellow1912

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Re: GeoTrust security logo not showing

Ok, just to make sure, this is your site?
www.porterranchpharmacy.com

Where is the store located?
28 Jan 2008, 05:48
#18
jacka avatar

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Re: GeoTrust security logo not showing

Don't mean to muddy the water here, since I believe yellow1912 knows more than I do, so I'll only relate my situation:

When I setup my ssl, I set it up as https://www.artbeautiful.com, not https://artbeautiful.com, which was a choice I made.

What I found later is that if someone logs on to the latter, they won't see the cert.

I was told to point those folks to the https via an htaccess file with these 3
lines in it.

RewriteEngine On
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://www.yoursite'.com/$1 [R=permanent]

What this does is checks to see if they are connecting using https, if
they aren't then it redirects them to the https site.

Just place the .htaccess file in your /home/user/yoursite directory
where your website is hosted and it should start working immediately.

I'm not sure about the server port number for you. You may have to get that from your host.

Someone else is welcome to confirm or correct this.
28 Jan 2008, 05:57
#19
jacka avatar

jacka

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Re: GeoTrust security logo not showing

I just checked my site. I recently changed hosts and now the cert shows with the http://

Guess there is some other reason.

???
28 Jan 2008, 15:47
#20
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Re: GeoTrust security logo not showing

I have my cert set up for www. I also have the site set up to use www. It doesn't show up when I type in www or leave it out.

Still stumped...