AJAX IMAGE Swapper support thread

[Muzz]

Sounds like you are adding the image of the product in the products section (catalog > catagoories & Products > your product) rather than adding it in the Ajax image swapper manager. (Catalog > Ajax Image swapper manager > select category > product name >
Use attributes? YES. Select attribute. Download image to your desired location.

You should have your image uploaded in BOTH product itself and in the image swapper. (2 different images also.. don't use same one. Copy it and rename one)

Ensure your images put into the AJAX image swapper have a value greater than 0 kilobytes to know if they uploaded correctly or not.

Perhaps you have followed these steps already.. but worth checking.