10726 Invalid Data There's an error with this transaction.

[asterix]

Trying to do checkout and getting message in logs saying "10726 Invalid Data - There's an error with this transaction. Please enter a complete shipping address."

[DrByte]

Can you try a test of something that's not a download? ie: something that requires a shipping address?

[asterix]

How did you know? :)

The order is showing under Customers/PayPal IPN.

Do I have to leave the shipping address during checkout? That could confuse some people...


Edit:
I just checked on PayPal and the order went through. ;)

[DrByte]

small bug

edit /includes/modules/payment/paypaldp.php
line 520 says this:

      if (!isset($optionsShip['SHIPTOSTATE']) || trim($optionsShip['SHIPTOSTATE']) == '') $optionsShip['SHIPTOSTATE'] = $optionsShip['SHIPTOCITY'];

change it to this:

      if ((!isset($optionsShip['SHIPTOSTATE']) || trim($optionsShip['SHIPTOSTATE']) == '') && isset($optionsShip['SHIPTOCITY'])) $optionsShip['SHIPTOSTATE'] = $optionsShip['SHIPTOCITY'];

Now your orders which don't require a shipping address should go through fine.

[asterix]

Yep, thanks a bunch! Hope that'll help others... :)

[asterix]

This may sound like a silly question: will the above edit to paypaldp.php allow us to sell "no shipping" items (like now) and actual items that require shipping or will I have to revert to the original file?

[DrByte]

This may sound like a silly question: will the above edit to paypaldp.php allow us to sell "no shipping" items (like now) and actual items that require shipping or will I have to revert to the original file?

That edit is a bug-fix. With it, things should work fine for both shipping and no-shipping items.

[talisman-studios]

I got hit by this problem too and the fix worked like a charm so thanks guys for asking and answering respectively. I am a little surprised this fix wasn't in 1.3.8a though, guess I'm getting dates in my head screwed up.

Anyway yay for zen cart and these forums.

[boxeddeal]

DOC You are amazing! Solved two my problems in one day.

[pieceinthehoop]

This was a good post.. it too fixed my shipping problem, but now I'm getting

10001 Internal Error - Internal Error

Here's the PayPal test log

paypaldp
goto page: checkout_payment
error_msg: 10001 Internal Error - Internal Error

Session data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)

)

)

[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

)

[snapshot] => Array
(
)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] =>
[customer_id] => 3
)



Session data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)

)

)

[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

)

[snapshot] => Array
(
)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] =>
[customer_id] => 3
)





Term EC-10

paypaldp
Redirecting to checkout_payment - Stack: checkout_payment
Message: 10001 Internal Error - Internal Error
Session Data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)

)

)

[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

)

[snapshot] => Array
(
)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_payment
[text] => 10001 Internal Error - Internal Error
[type] => error
)

)

[customer_id] => 3
)



THEN THIS: Before process DB


paypaldp
resultset:
Array
(
[TIMESTAMP] => 2008-03-14T02:47:35Z
[CORRELATIONID] => 4b90bf118ed3b
[ACK] => Failure
[L_ERRORCODE0] => 10001
[L_SHORTMESSAGE0] => Internal Error
[L_LONGMESSAGE0] => Internal Error
[L_SEVERITYCODE0] => Error
[VERSION] => 2.300000
[BUILD] => 528825
[CURL_ERRORS] =>
)