1.3.8a on new server php5.2.4 mail not working

[cshart]

My 1.3.7 site is working and my 1.3.8a site is not on the same server. I have set the mail to the same settings. Testing in all kinds of ways for hours and no mail comes through from the site to me.

No confirmations, no passwords, on mail form mail

The mail on the system is working and I can send mail through the url but not the software.

I am not even sure what to look for to fix this.

It will be that way on all my shopping carts if this one blows up.

Please help.

www.palam.org/bkstore3

C

[DrByte]

I am not even sure what to look for to fix this.

http://www.zen-cart.com/wiki/index.p...Email_Problems

[cshart]

X-Mailer: PHPMailer [version 1.73] via Zen Cart

Set zen cart 1.3.8a to work with SMTP settings. But the mail is bounces because it comes from nobody@

Is this because I am in a generic ssl right now until all the server moving is finished. Or is this a bug or what.

What do I have to do to fix this.

Carol

[DrByte]

First, I've merged your latest post into your previous post on the same topic. Please keep same discussions together, as it makes it harder to find answers by others who come along later, and makes more work for those trying to supply answers.

Second, if you referenced the FAQ I linked for you, you would have seen this tip:

6. try setting the option for Emails must send from known domain? to true. This causes the email "sender" address to be more aligned to your own website, and thus less likely to be rejected while processing.

Try that and see if it helps prevent the "nobody" issues.

Third, no, it's not a Zen Cart bug. If your mailserver is configured to reject all "nobody@" email messages, then you're going to never get those messages. You could change the server configuration if you have control over that. Or talk to your hosting company.

[cshart]

I did set all the things I could as per the tutorial you pointed me to and still the mail comes from nobody@ even though by the settings it should be sales@domain.

Perhaps because the ssl cert is servername.com/~website it is doing this????

Let me know.

Thanks,

Carol

First, I've merged your latest post into your previous post on the same topic. Please keep same discussions together, as it makes it harder to find answers by others who come along later, and makes more work for those trying to supply answers.

Second, if you referenced the FAQ I linked for you, you would have seen this tip:Try that and see if it helps prevent the "nobody" issues.

Third, no, it's not a Zen Cart bug. If your mailserver is configured to reject all "nobody@" email messages, then you're going to never get those messages. You could change the server configuration if you have control over that. Or talk to your hosting company.

[DrByte]

How long will it be before you go live with the new server?
Do you *need* email to work before then?

What has your host said about the cause of the nobody@ issue?

[cshart]

My host needed to have localhost for the mail server instead of mail.url.com

So maybe there are others with this same problem that need to try this also.

C

[DrByte]

My host needed to have localhost for the mail server instead of mail.url.com

So maybe there are others with this same problem that need to try this also.

C

Thanks for the update.