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  1. #1

    Default Re: Error message when going to payment page


  2. #2
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    Default Re: Error message when going to payment page

    Who is your hosting company?


    If it's 1and1, then perhaps they've got you on a server using an old version of CURL.
    http://www.pdncommunity.com/pdn/boar...ge.id=482#M482
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3

    Default Re: Error message when going to payment page

    My hosting company is I-Dentity (http://www.i-dentity.com/).

    Here is the cURL info based on what the server info page on Zen Cart says:

    CURL support enabled
    CURL Information libcurl/7.10.5 OpenSSL/0.9.7c zlib/1.1.3
    If my version is insufficient, how would I go about having my hosting company update it? If they can't or won't, what are my alternatives?

  4. #4
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    Default Re: Error message when going to payment page

    It seems it needs to be using libcurl/7.15.1 or newer.

    I suggest you point them to the article about it and ask them to upgrade it.

    If they won't, there are several recommended Zen-Cart-friendly hosting companies on the "hosting" page ... see the link at the top of this screen.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5

    Default Re: Error message when going to payment page

    Okay... thank you for the information and recommendations. I've opened a ticket with my hosting company. I hope they are willing to assist!

  6. #6

    Default Re: Error message when going to payment page

    Hey, Doc. Hope you're still monitoring this thread!

    My hosting company upgraded curl on my box (after I politely suggested I might have to look elsewhere if they didn't). They have apparently implemented it, and in fact, if I type "curl -V" at a command prompt, I get:

    curl 7.15.4 (i686-pc-linux-gnu) libcurl/7.15.4 zlib/1.1.3
    Protocols: tftp ftp telnet dict ldap http file
    Features: Largefile libz
    HOWEVER, when I am in Zen Cart admin, and I go to the server info page, it still shows the version of curl that was previously installed. Is there an option or something I need to do inside of ZC? Do I have to do some sort of restart within the console?

  7. #7
    Join Date
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    Default Re: Error message when going to payment page

    Hmmm ... I'm not sure exactly.
    They might have to restart apache for the curl version details to be reflected in PHP info.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8

    Default Re: Error message when going to payment page

    They've restarted apache, and my ZC console still shows the previous version. Any other ideas?

 

 

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