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  1. #11
    Join Date
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    Default Re: 500 Internal Error

    I'm pretty sure Ive got access to the server's error logs through a control panel (vDeck).
    I also have a FileManager to view stats directory and access the raw log files.

    The folder permissions of the public_html are full (777)

  2. #12
    Join Date
    Jan 2008
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    Default Re: 500 Internal Error

    Hi guys... what a frustrating day it has been....
    I have just found out that allow_url_fopen Has Been Disabled on my host's servers.
    "For security reasons, we've globally disabled allow_url_fopen in the default php.ini files. This will not affect most sites, but for some, it will cause some PHP pages to stop working as expected. There is no way to override this change. Pages and functionality relying on allow_url_fopen will need to be adjusted to use another means of remote file access.

    There are other, safer means of accessing remote data. One such method is using cURL. cURL is built into php and is much safer (and generally better performing!) than fopen. A general overview of how to use cURL with php can be found here:
    http://www.codeandcoffee.com/2006/07...curl-with-php/ "
    hmmmmm!! (I dont know what that means, but it sounds like a big part of the present problem). So what does that mean? No to Zen... and find another cart?? gollllly goshhhh!

  3. #13
    Join Date
    Jan 2004
    Posts
    66,444
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    279

    Default Re: 500 Internal Error

    Zen Cart uses CURL for most advanced communications.
    It only relies on allow_url_fopen for a few things (and this will change in the next release):
    - USPS quotes
    - UPS-US quotes
    - PayPal IPN confirmations
    - Currency updates in the admin (but do a fallback to CURL anyway)
    - Admin new-version alerter (which can be disabled)

    Other addons may require it.

    The Zen Cart installer does not use any fopen resources, so the allow_url_fopen issue you mention has no bearing on installer problems. The installer does attempt to test CURL though, but not until the System Inspection page.

    You have a few options:
    a) continue if you can live with the above limitations
    b) use a (different) host which has been proven to work with Zen Cart because they value ecommerce customers
    c) or, as you said, find something else
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #14
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: 500 Internal Error

    try changing public_html to 750
    Zen cart PCI compliant Hosting

  5. #15
    Join Date
    Feb 2004
    Posts
    1,774
    Plugin Contributions
    14

    Default Re: 500 Internal Error

    just got around to installing a fresh copy of 1.3.8a and i too am getting this error. Usually i just delete the .htaccess and set the folder permissions, but this time there is no htaccess on my server and All the folders/file appear to be set up correctly.

    here is a link to my phpinfo file:
    http://www.unbannable.com/phpinfo.php

    I also run zc136 and zc137 on this server with no problems. Not sure whats different about zc138a.

  6. #16
    Join Date
    Feb 2004
    Posts
    1,774
    Plugin Contributions
    14

    Default Re: 500 Internal Error

    Resolved.

    Seems my ftp program is hiding the .htaccess file that was inside the zc_install folder. I looked through cpanel and deleted it and it no longer gives me the error. Installing now :)

    I've hosted with many diff companies and none of them seem to like the zen-cart htaccess files nor most other programs (CMS, blogs, etc). Perhaps there needs to be an initiative for htaccess similarly like the GoPHP5 initiative.

  7. #17
    Join Date
    Jan 2004
    Posts
    66,444
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    279

    xhtml problem Re: 500 Internal Error

    Zen Cart v1.3.8 is much less prone to mod_security blocks during install-time than prior versions were.
    The /zc_install/.htaccess file may be no longer needed, and might be removed in v1.4 to help avoid this issue.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #18
    Join Date
    Jan 2008
    Posts
    9
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    0

    Default Re: 500 Internal Error

    Hi, I have just installed zen cart for the first time on a linux server, the Hello. Thank you for loading Zen Cart™ page loads but when I click install I receive Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    The log file says directory index forbidden by rule
    as well as premature end of script headers htdocs/cgi-bin/jmail.asp

    any help please.
    Keith

  9. #19
    Join Date
    Feb 2004
    Posts
    1,774
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    14

    Default Re: 500 Internal Error

    Quote Originally Posted by keef6666 View Post
    Hi, I have just installed zen cart for the first time on a linux server, the Hello. Thank you for loading Zen Cart™ page loads but when I click install I receive Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    The log file says directory index forbidden by rule
    as well as premature end of script headers htdocs/cgi-bin/jmail.asp

    any help please.
    Keith
    Read my resolution 2 posts up

  10. #20
    Join Date
    Jan 2008
    Posts
    9
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    Default Re: 500 Internal Error

    Thanx it works !!!!

 

 
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