I did another 'test' order, and my cart let me go thru an order without a colore and size specified. What did I do wrong? Or is it a bug?
Gem
I did another 'test' order, and my cart let me go thru an order without a colore and size specified. What did I do wrong? Or is it a bug?
Gem
Do you have defaults set on your attributes or do you think the customer will remember to select something before adding the product to the cart?
Are you using Radiobuttons or Dropdowns for your attributes?
Linda McGrath
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using check boxes and they are all set as 'required'
Gem
Last edited by Gem; 7 Jan 2008 at 12:31 AM.
The problem is the checkboxes - try a dropdown or radio buttons.
Please do not PM for support issues: a private solution doesn't benefit the community.
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thanks, I tried the radios, that didn't work, I tried drop down and that does work only that it puts the small size in because thats first on the size list and the first color on the list. If they don't chose the correct size and color, I'd be hit with a very unhappy customer.
sigh...I don't like that setup either
It should check and verify before checkout that the correct color,size---radio buttons or check boxs that are posted are checked.
Gem
Last edited by gjh42; 7 Jan 2008 at 03:47 AM.
wowser...I have a lot more work to do to fix eveything!!!
thank you
Gem
now this is getting bad: alot of erros came up
I typed in the color and the size and get errors...I then selected them with the radio buttons...more errorr....back to the drawing boardYour Shopping Cart Contents
Please update your order ...
Black Lace Baby Doll
... Invalid Option Values Selected
Black Lace Baby Doll
... Invalid Option Values Selected
Questions in regards to shipping, please visit our Shipping Information page. The link is located down on the left side of the page
Total Items: 1 Weight: 2lbs Amount: $24.75
Qty. Item Name Unit Total
Black Lace Baby Doll
Please select a color - red
Please select a size - small
Can you post a link to your site? Seeing the problem live will make it much easier to advise accurate corrective action.
thanks, I took everything off last night so the errors won't show....right now, I need to get going to work--I'll try again tonight if I'm not too tired. Read the destructions 'again' If that don't work, I'll post the link with the errors
Gem