Can't Login to admin

[bmpt]

Hello, i cant login to my admin page.

i installed zen cart and set all the admin username, password and email.
Then i switched out databases with one that was made for me.
I made sure all the info was the same and that my configure.php files were not changed.
i cleared all cookies
i went to myphpadmin, and used the sql query's that i found in the faqs


Howver, i still get the "wrong username or password" login message

is there anything i can do?

[shackle]

Try the resend password link.

If that doens't work you would need to go into phpmyadmin, and find the admin table. Then you need to find the email table, and change it your email so zen-cart can send you the password.

[bmpt]

Im not sure how to do that do i go the the phpmyadmin and do something or file the file in the file manager?

[jammin320]

The resend password link is on the login screen for the Admin page. If your email address needs updating, you will have to use phpmyadmin to change that value in the database. You'll know if your email is wrong if you click the resend button and you don't get an email in the next couple of minutes.

[bmpt]

How do you rechange the value for email?

[jammin320]

How do you rechange the value for email?

Log into PHPmyAdmin and open your Zen Cart DB.

In the admin table, find your user name and change the admin_email field for that row to what you need it to be. You can then go back to the admin login page and resend your password, it will go to that new email address.

[Rob905]

Log into PHPmyAdmin and open your Zen Cart DB.

In the admin table, find your user name and change the admin_email field for that row to what you need it to be. You can then go back to the admin login page and resend your password, it will go to that new email address.

I have tried this and it keeps telling me I've entered an invalid email address.
Now I'm locked out of my CP :-(

Robert

[DrByte]

I have tried this and it keeps telling me I've entered an invalid email address.
Now I'm locked out of my CP :-(

Maybe you need to reset your admin password?
https://www.zen-cart.com/tutorials/index.php?article=2

[jammin320]

Maybe you need to reset your admin password?
https://www.zen-cart.com/tutorials/index.php?article=2

Perfect - do you have those articles memorized, or are you just good at finding the needed answer?

[DrByte]

Perfect - do you have those articles memorized, or are you just good at finding the needed answer?

Good at searching ... cuz I hate retyping the same thing over again.