Thread: Contact Form

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  1. #1
    Join Date
    May 2009
    Posts
    25
    Plugin Contributions
    0

    Default Contact Form

    Hello,

    I am having an issue with my contact us form. It says that my messages are successfully sent, but I am not receiving them. The messages are going to an email account hosted by hostmonster. I have checked my junk mail and made sure nothing is being filtered. I am receiving messages sent from my own Mac Mail application on my computer and I am able to send messages out, but I'm just not getting them from my contact form.

    Thanks in advance for any help!

    -Jill

    My info:

    • I am using version 1.3.8a
    • The most recent upgrade that I did was for the USPS shipping module.
    • No addons installed.
    • Just CSS and a few small template overrides.
    • No display problems.
    • My hosting company is hostmonster.
    • I have looked in the FAQ area for answers.
    • I have searched the forum for answers (very surprised that I couldn't find anything on issues with the contact form).

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Contact Form

    What method for sending do you have enaqbled?

    admin > config > email options > transport methid
    Zen-Venom Get Bitten

  3. #3
    Join Date
    May 2009
    Posts
    25
    Plugin Contributions
    0

    Default Re: Contact Form

    it is set to smtp

  4. #4
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,266
    Plugin Contributions
    3

    Default Re: Contact Form

    What platform are you hosting on?

    Windoze ?
    Linux ?
    20 years a Zencart User

  5. #5
    Join Date
    May 2009
    Posts
    25
    Plugin Contributions
    0

    Default Re: Contact Form

    Host Monster uses Linux. I will try Qmail.

  6. #6
    Join Date
    May 2009
    Posts
    25
    Plugin Contributions
    0

    Default Re: Contact Form

    Tried both sendmail and qmail. Still no go.

  7. #7
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,266
    Plugin Contributions
    3

    Default Re: Contact Form

    Use php mail setting.
    20 years a Zencart User

  8. #8
    Join Date
    May 2009
    Posts
    25
    Plugin Contributions
    0

    Default Re: Contact Form

    I got it. It was smtp. The port number was wrong and the send emails was set to false. It works now, thanks for your help!

 

 

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