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  1. #1
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    Default Can't add product details

    Hi,

    I seem to be having some problems adding product details. I can add the product itself and the prices, pictures etc. but when I try to add the details and click update, it leaves the admin and takes me to my site.

    The same thing happened while editing files using define pages.

    Any idea what's wrong? I never had this problem with v. 1.3.7

    Thank you

  2. #2
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    Default Re: Can't add product details

    Ok, I did some little test in adding product details -

    1. letters and numbers (example: test1) = fine
    2. letters, number and symbols (example: test1/<>) = fine
    3. letter, number, symbols and html code (example: <p>test£1</br>) = problem

    Everytime I add a html code is when it leaves admin and takes me to my site. How can i fix this?

  3. #3
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    Default Re: Can't add product details

    Are you using the plain text editor when adding the html code?
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  4. #4
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    Default Re: Can't add product details

    Quote Originally Posted by kobra View Post
    Are you using the plain text editor when adding the html code?
    first, i tried it with plain text and the problem happened.

    second, i changed it to html under store->html editor (i assume that where you change it) and the problem still occured.

    the thing is, on my other site v.1.3.7, i have it on plain text and never had this problem. could this have something to do with my host/server?

  5. #5
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    Default Re: Can't add product details

    the thing is, on my other site v.1.3.7, i have it on plain text and never had this problem. could this have something to do with my host/server?
    Possible but more likely the code you are adding. You might try plain text and something simple first & see if it errors
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  6. #6
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    Default Re: Can't add product details

    Quote Originally Posted by kobra View Post
    Possible but more likely the code you are adding. You might try plain text and something simple first & see if it errors
    adding <p> or <br> and the problem happens already.

  7. #7
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    Default Re: Can't add product details

    When adding a <p> are you also closing this with </p>?
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  8. #8
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    Default Re: Can't add product details

    Quote Originally Posted by kobra View Post
    When adding a <p> are you also closing this with </p>?
    yes. basically adding any html code is when the problem happen.

  9. #9
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    Default Re: Can't add product details

    yes. basically adding any html code is when the problem happen.
    Well as you know this is not normal and I have not seen this it may be some host quirk??

    What happens if you add styled text using the html editor? As this adds html tags.

    You can toggle between the html and plain text views.
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  10. #10
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    Default Re: Can't add product details

    Quote Originally Posted by kobra View Post
    Well as you know this is not normal and I have not seen this it may be some host quirk??

    What happens if you add styled text using the html editor? As this adds html tags.

    You can toggle between the html and plain text views.
    it is working now. contacted my host and they managed to fix it, they said it is something to do with security.

    thanks for the help kobra

 

 

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