Thread: PayPal help

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  1. #11
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    Default Re: PayPal help

    Another thing I should maybe mention? The site is hosted on GoDaddy so I have the CURL proxy toggle and url setup in My Store configuration. I was getting CURL errors when installing, but the host insists everything is fine on their end.

  2. #12
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    Default Re: PayPal help

    hmmm...more info. in the store admin under Customers > Paypal IPN it says this, with a big red X beside it...

    PayPal status: Pending unilateral @ 21:07:54 Mar 15, 2008 PDT
    Trans ID:0

    that make sense?

  3. #13
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    Default Re: PayPal help

    Quote Originally Posted by k23m View Post
    PayPal status: Pending unilateral @ 21:07:54 Mar 15, 2008 PDT
    "Pending unilateral" means you specified an email address in your Zen Cart PayPal settings that doesn't match up to an existing PayPal account, and sent money to that address.
    PayPal has set the transaction in a pending status waiting for you to reply to an email that they've sent you asking you to create a PayPal account for that address, or to add that address to an existing PayPal account ... before you can collect the funds that are waiting. If you don't respond within a certain number of days, they will refund the transaction automatically.
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  4. #14
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    Default Re: PayPal help

    Quote Originally Posted by DrByte View Post
    "Pending unilateral" means you specified an email address in your Zen Cart PayPal settings that doesn't match up to an existing PayPal account, and sent money to that address.
    PayPal has set the transaction in a pending status waiting for you to reply to an email that they've sent you asking you to create a PayPal account for that address, or to add that address to an existing PayPal account ... before you can collect the funds that are waiting. If you don't respond within a certain number of days, they will refund the transaction automatically.

    I have checked and re-checked that address and it is right, but in the paypal account the email address has not been confirmed, apparently. I am hoping this is the problem, and I am getting the client to confirm it right now.

  5. #15
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    Default Re: PayPal help

    Quote Originally Posted by k23m View Post
    I have checked and re-checked that address and it is right, but in the paypal account the email address has not been confirmed, apparently. I am hoping this is the problem, and I am getting the client to confirm it right now.
    This must have been all it was. It is working now - thanks for your help!

 

 
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