Admin Login Problem PLEASE HELP

12 Jan 2008, 06:56

#1

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Admin Login Problem PLEASE HELP

Firstly, I am supposed to have this cart migrated this weekend, I think I can have the front end working but the admin sections not right.

I set the zencart up on Godaddy without a problem at all (and have set up several others without major issues)

This site is running fine on Godaddy. I am now moving it to net registry and I have had many hurles today which I have overcome but I am currently doing a fresh install for the 3rd time today.

I cannot login to the admin section. I know the username and password are right. I have tried setting up the temp username and Password as another post saidusing an sql query, the sql query said it went through fine but the user -Admin - pass-admin details did not work.

I am currently uploading zencart again, I will install it using a new database I will set up as well.

I will then preserve the 2 new configure.php files...upload the old files from Godaddy and then reinsert the preserved configure.php files

I will then drop the tables and import the database from the one I had set up on godaddy. I will use the same admin username at netregistry as I used at godaddy, so that should not be an issue.

This is exactly what I have done the last 2 times and wil do again.

I cant see that I have done anything wrong.
Can anyone else pull me up on anything that might be causing me not to be able to login to admin.

12 Jan 2008, 07:34

#2

drbyte

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Re: Admin Login Problem PLEASE HELP

FAQ on switching servers: https://www.zen-cart.com/tutorials/index.php?article=100

What version of Zen Cart?
What version of PHP?
Are you using SSL?
What's the new server URL?

12 Jan 2008, 08:10

#3

sparkiii

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Re: Admin Login Problem PLEASE HELP

Annoying thing is I have done this so many times without problems. The last (3rd) upload of the zencart that I said I was doing didnt work as all I could see whs the php pages, so if you were to look now thats all you would see I am just uploading again

What version of Zen Cart? 1.3.8
What version of PHP? 5
Are you using SSL? No
What's the new server URL?
http://www.globalteddybearsonline.com.au

Thanks

I though I wouldnt have any problems having the front end working untill this last upload, can anything else go wrong on thsi server. Loads of other wierd things have happenned that are not assosiated with this problem as well.

12 Jan 2008, 08:23

#4

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:

This site is running fine on Godaddy. I am now moving it to net registry and I have had many hurles today which I have overcome...

sparkiii:
can anything else go wrong on thsi server. Loads of other wierd things have happenned that are not assosiated with this problem as well.

Why did you select this particular server/host ?

12 Jan 2008, 08:24

#5

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:

What version of Zen Cart? 1.3.8
What version of PHP? 5

I would suggest using 1.3.8a since it contains simply a few updated PHP files to fix a few early-discovered bugs.

Which specific version of PHP 5?

12 Jan 2008, 08:27

#6

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:
The last (3rd) upload of the zencart that I said I was doing didnt work as all I could see whs the php pages, so if you were to look now thats all you would see

When you go to the site and attempt to access index.php in your browser, you should see the "results" of running the PHP code in the file.
However, if your server is *not* processing the PHP as a script, it will display the file's contents to the browser.
It seems your server's config isn't set to execute PHP files as PHP.

12 Jan 2008, 08:29

#7

sparkiii

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Re: Admin Login Problem PLEASE HELP

I have never used them before, it was all set up and going when I took over.

Can I upload my old files over 1.3.8a I do I have to go and upgrade on the old site first.

PHP 5, I dont know, in the netregistry console you could choose 4 or 5 and the install apge was blank using 4.

Why is just the php script showing now and it dsidnt last time.

Thanks for hellping...so much

Nat

12 Jan 2008, 08:31

#8

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:
Can I upload my old files over 1.3.8a I do I have to go and upgrade on the old site first.

Look at the list of changed files in the thread I linked you to ... those are all you need to replace.

12 Jan 2008, 08:32

#9

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:

PHP 5, I dont know, in the netregistry console you could choose 4 or 5 and the install apge was blank using 4.

I've no idea why it would croak on PHP4. There's nothing special in it for 4 or 5.

The installer's inspection page should tell you your PHP version though.

12 Jan 2008, 08:33

#10

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:
Why is just the php script showing now and it dsidnt last time.

Dunno ... might need to talk to the hosting company.

12 Jan 2008, 08:34

#11

drbyte

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Re: Admin Login Problem PLEASE HELP

sparkiii:
I have never used them before, it was all set up and going when I took over.

I'm inclined to recommend that if it's not going to work, that you reschedule and do some more checking about where you're moving "to" before you burn any bridges behind you.

12 Jan 2008, 08:45

#12

sparkiii

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Re: Admin Login Problem PLEASE HELP

DrByte:
I've no idea why it would croak on PHP4. There's nothing special in it for 4 or 5.

The installer's inspection page should tell you your PHP version though.

Cant install, can only get the PHP script on the index.php page

12 Jan 2008, 09:18

#13

drbyte

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Re: Admin Login Problem PLEASE HELP

Time to talk to tech support.

Maybe you've disabled PHP altogether in your account?

12 Jan 2008, 09:56

#14

sparkiii

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Re: Admin Login Problem PLEASE HELP

here is a wierd one for you, this arvo when I changed to php 5, I left PHP 4 enabled as well, just went back in and 5 was enabled and not 4, so I thought I would enable them both and see what hapenned, and I see the install page now. I will install now and then see if I can get into the admin again.

Thanks

Nat

12 Jan 2008, 10:30

#15

sparkiii

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Re: Admin Login Problem PLEASE HELP

here is a wierd one for you, this arvo when I changed to php 5, I left PHP 4 enabled as well, just went back in and 5 was enabled and not 4, so I thought I would enable them both and see what hapenned, and I see the install page now. I will install now and then see if I can get into the admin again.
OK, I thought I would wait, I have got the front end going with 1.3.8, I had already started on it 1.3.8a would be next. I am 100% sure on the user and password. Even at initial installl before uploding the old files, I couldnt log into admin, it just refresheds the page as such.

Now thats most is working have you any other ideas.

Thanks

Nat

12 Jan 2008, 10:52

#16

drbyte

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Re: Admin Login Problem PLEASE HELP

So, what version of PHP did the installer finally say you're using?

12 Jan 2008, 10:59

#17

sparkiii

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Re: Admin Login Problem PLEASE HELP

Bugger...I forgot to take note, can I find it anywhere else other than admin.

Sorry

12 Jan 2008, 11:00

#18

sparkiii

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Re: Admin Login Problem PLEASE HELP

Says
PHP Version 5.2.4

on their tech page

12 Jan 2008, 19:56

#19

sparkiii

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Re: Admin Login Problem PLEASE HELP

Got admin section working, I enabled cgi on the server and it started working, I dont know if this should make a difference but it did.

Hope this helps

Nat

13 Jan 2008, 01:39

#20

sparkiii

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Re: Admin Login Problem PLEASE HELP

ARGHHHHH its not working again, I cannot login. I have not been on the computer, just walked back and couldnt login, no one else has access to change things, do you think the server is didgy BIGTIME, it seems really unstable.