Home Community Forum Plugins

Documentation

For Developers For Storeowners

Services Donate Get Started

Forums / General Questions / Email Issue / Not going where they should

Email Issue / Not going where they should

Locked

Results 1 to 7 of 7

This thread is locked. New replies are disabled.

15 Jan 2008, 02:09

letum

New Zenner

Join Date:: Jan 2008
Posts:: 30
Plugin Contributions:: 0

Email Issue / Not going where they should

Hi

I just moved my a Zencart installation out of test mode and need to change where the emails are sent to.

I have gone into admin/tools/admin settings and changed the email there

I have also gone into admin/configuration/email settings and changed the email there as well

However if someone orders somthing using a credit card the credit card details end up and the test address.

Can anyone help?

15 Jan 2008, 02:40

website_rob

Inactive

Join Date:: Oct 2006
Posts:: 4,572
Plugin Contributions:: 0

Re: Email Issue / Not going where they should

Admin > Configuration > eMail Options

Make sure all 11 default addresses are the same.

Other than that, in your Hosting Control Panel and presuming you have the eMail address setup that you want to use, do you have any Forwarders setup?

If you delete/disable the Test address what happens to the eMail then?

15 Jan 2008, 02:47

letum

New Zenner

Join Date:: Jan 2008
Posts:: 30
Plugin Contributions:: 0

Re: Email Issue / Not going where they should

Website Rob:
Admin > Configuration > eMail Options

Make sure all 11 default addresses are the same.

Other than that, in your Hosting Control Panel and presuming you have the eMail address setup that you want to use, do you have any Forwarders setup?

If you delete/disable the Test address what happens to the eMail then?

I have changed the emails in email options (i wrote email settings for some reason)

The email address that it is going to currently isnt on the same server, The email address it needs to go to is working with no forwarders in place.

I have checked the admin side of things and i cant find the test email address anywhere.

are the email addresses stored in one of the PHP files on the site? does anyone know which one?

15 Jan 2008, 04:08

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Email Issue / Not going where they should

Letum:
However if someone orders somthing using a credit card the credit card details end up and the test address.

Inside the Offline Credit Card module is where you set the email address for those messages.

15 Jan 2008, 04:20

letum

New Zenner

Join Date:: Jan 2008
Posts:: 30
Plugin Contributions:: 0

Re: Email Issue / Not going where they should

DrByte:
Inside the Offline Credit Card module is where you set the email address for those messages.

I have opened "includes/modules/payment/cc.php"

I cant find any email address listed in that file. Is that the right PHP file to modify?

15 Jan 2008, 04:24

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Email Issue / Not going where they should

There are no files to modify.

Login to your Admin. Go to Admin->Modules->Payment->Credit Card, Edit.

15 Jan 2008, 04:28

letum

New Zenner

Join Date:: Jan 2008
Posts:: 30
Plugin Contributions:: 0

Re: Email Issue / Not going where they should

DrByte:
There are no files to modify.

Login to your Admin. Go to Admin->Modules->Payment->Credit Card, Edit.

That fixed it.

Thanks for the help.