Problem after upgrade from 137 to 138A

[bobi]

hello every one.

i will like to ask for some help, after the upgrade from the 137 to 138A version
all things was runiung very well untill today.

when i logged to my admin panel today and was trying to see under the Customers
i gott an error, see under for the error.

i have tryed to see into the php files that gives me the error, but i cannot figure out what i shall do, can some one please help, as the store is online and runing now.

this is the Warningi could se, can some one guide me how to fix this please


Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /var/www/web18/web/admin/customers.php on line 1099

Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /var/www/web18/web/admin/customers.php on line 1101

Warning: reset() [function.reset]: Passed variable is not an array or object in /var/www/web18/web/admin/includes/classes/object_info.php on line 29

Warning: Variable passed to each() is not an array or object in /var/www/web18/web/admin/includes/classes/object_info.php on line 30


cheers

bobi

[DrByte]

This usually suggests that your "customers" and "address_book" tables are not in sync.

Did you transfer data from one database to another for some reason? instead of upgrading your existing database? and have problems in the process?

[bobi]

well i did transfer some files yes, as i use second leangue on my shop beisde english , i had to transfer few files from the old one.

i have even an local shop just to test , and i gett the same message there

the mesage appers when i go to Customers then i press info , to see the customers detalis and then ban the error apeers.

i have now 3 registerd customers in the shop, the first one is ok
i click info and i can see his details ok

when i go to push info on second customer and third then i gett that message.

i have even contacted a friend that knows a bitt about php programing , and we could not fix the problem.

has anyone any idea what this can be , im trying to work this out my self , but my knowledge is very limmited in programing, Please anyone help or give idea what this may be


cheers

bobi

[bobi]

ok after so many hours off try i have now found out that the problem lies with the first 2 customers

i did register 2 dummie customers and there was no problem with those
also the last real customer that register there is no problem

the problem remains with the first 2 customers
when i pres info for the first 2 i gett the above error that i have posted in my post.

this is very strange for mes as the shop has been runing for few weeks with those 2 costumers and there was not a single problem, the problem seems to have appered after the 3 one registerd.

Now i will like to ask , how can i delite those 2 first costermers, and re-register them ??


thanks for all the help

cheers

bobi

[Fuzion]

Hi Bobi,

Can you log into the problem accounts from the front-end of your website? If you can, check if you have all the required fields. All on the accounts I have this error on, they have all tried to place an order through the PayPal module which creates there accounts, but misses off a few of the required fields. These are:

Date of Birth
Telephone Number
Country
State/County

I use the Master Password module to log in as these cusomters, fill in these 4 fields and then I can see the account without error message in admin.

This problem has been reported and DrByte has been trying to replicate this error.

Hope this helps,

J

[bobi]

thanks for the replay

i have installed that Master pasword module now all went fine

the problem with the 2 first customers still remains there

when i go to Customers, then i pres costumers to gett the costumer list
i see all the customers ( incl the dummie) then i press on the customer that i had problem before, bang the error just appers agein.

the problem is when i press the info to see the customer detalis i then gett that error, and then i cannot edit or do anything with this 2 customers that i have problem.

even with Master pasword i cannot loggin to this 2 accounts

i dont know what has happend as all was working very well before, i had register amny dummie account just to test the shop , before i whent live.

PS:i know that there is a new zen cart installed on the same server, on diferent folder offcourse, could that be the problem ??
it is not my shop, is a new shop owned from some one else.
can that have create any conflict ??


im very desperate for some help , and im very worried as i never like errors
does my problem have any security risk for me and my shop ??

thank you for you,r support

cheers

bobi

[Fuzion]

Can you not view your customers account from the main site using the master password?

I have not been able to access the customers from Admin (I get the same error as you) but when I log in the front end, I am able to see most of their details.

J

[bobi]

well problem solved now

it was acctualy the address book that was not updated for the first 2 customers
i have now logged in with the master pasword and uodated the address book of my 2 problematic customers and all is finaly back to normal.

will like to THANK YOU guys for the guidnes, thank you very much

Time to relax now after so many hours of try and faild finaly i can relax

cheers

bobi

[Fuzion]

Are you using the PayPal module? If you are, try processing a payment without signing in to your account on Zen.

This is when I find this error occur. It is being looked in to, but no fix for it as of yet.

Let me know,

J

[bobi]

Hello

As im not goinf to post products to other countries thanb Scandinavia
i have not installed any module, im gonna use the normal post and pay in addvance method.

No im not using any paypal or other payment modules.
all im using is an module for norwigean psot and some other module
called (forhåmdbetaling) pay in front in norwegian.

i have now made some order (false) to see if all works , and the shop do procede as it should now.

thank you for the help


cheers

bobi

Are you using the PayPal module? If you are, try processing a payment without signing in to your account on Zen.

This is when I find this error occur. It is being looked in to, but no fix for it as of yet.

Let me know,

J