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  1. #1
    Join Date
    Apr 2007
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    Default I need help, very emergency,please....

    I don't know what happened, when i back home, my zencart getting like this
    http://greenwoodmensstyle.com/zencart/index.php
    admin panel getting like this:
    http://greenwoodmensstyle.com/4image...ia/72/help.JPG
    Is there anyone can help me?i'm almost cannot sleep now.
    Thank you

  2. #2
    Join Date
    Jun 2003
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    Default Re: I need help, very emergency,please....

    Restore your most recent backups.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Oct 2006
    Posts
    5,477
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    11

    Default Re: I need help, very emergency,please....

    Quote Originally Posted by g-life View Post
    I don't know what happened, when i back home, my zencart getting like this
    http://greenwoodmensstyle.com/zencart/index.php
    admin panel getting like this:
    http://greenwoodmensstyle.com/4image...ia/72/help.JPG
    Is there anyone can help me?i'm almost cannot sleep now.
    Thank you
    Something goes wrong with your includes/configure.php and admin/includes/configure.php. Did you or anyone else make changes to those files? If you have a back up of your site files, back up the current version of those 2 files, then upload the 2 configure files from your back up to overwrite the current ones.
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

  4. #4
    Join Date
    Apr 2007
    Posts
    17
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    0

    Default Re: I need help, very emergency,please....

    Thank you all, but i didn't change anything.
    It work very great about one month, but just now when i back home and look my site, it just become what you see, i even don't know why?

  5. #5
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: I need help, very emergency,please....

    Even if you haven't changed anything, some things have changed! On the Admin side it looks as though your admin/includes/configure.php file has been deleted or corrupted, and on the catalog side, it rather looks as though your stylesheets have completely disappeared.

    Kim's advice is good, restore the latest backup that you have. Alternatively, your files up again (your database looks OK), then copy a fresh set of files from the version of Zen Cart that you were using over your cart and hope that you were using the over-ride system properly. You will still need to reconstruct the admin/includes/configure.php file by hand though.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
    Join Date
    Apr 2007
    Posts
    17
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    0

    Default Re: I need help, very emergency,please....

    Quote Originally Posted by kuroi View Post
    Even if you haven't changed anything, some things have changed! On the Admin side it looks as though your admin/includes/configure.php file has been deleted or corrupted, and on the catalog side, it rather looks as though your stylesheets have completely disappeared.

    Kim's advice is good, restore the latest backup that you have. Alternatively, your files up again (your database looks OK), then copy a fresh set of files from the version of Zen Cart that you were using over your cart and hope that you were using the over-ride system properly. You will still need to reconstruct the admin/includes/configure.php file by hand though.
    Dear kuroi,

    Thank you, but i compare those two configure.php, they doesn't change anything, anyword, now i'm so confuse.........

  7. #7
    Join Date
    Oct 2006
    Posts
    5,477
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    11

    Default Re: I need help, very emergency,please....

    Post the content of the file here, without the mysql login info of course (I suspect that this has something to do with your host, so you should contact them as well)
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

  8. #8
    Join Date
    Apr 2007
    Posts
    17
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    0

    Default Re: I need help, very emergency,please....

    Quote Originally Posted by yellow1912 View Post
    Post the content of the file here, without the mysql login info of course (I suspect that this has something to do with your host, so you should contact them as well)
    Thank you yellow1912, i think it's a great idea.

  9. #9
    Join Date
    Apr 2007
    Posts
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    Default Re: I need help, very emergency,please....

    here is the configure.php from /zencart/includes/
    http://greenwoodmensstyle.com/zencar.../configure.rar
    thanks all.

  10. #10
    Join Date
    Oct 2006
    Posts
    5,477
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    11

    Default Re: I need help, very emergency,please....

    You have to paste the content here, we can not view php files.
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

 

 
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