I have had a few orders recently where the shipping address is different to the customer address the customer's home address appears as their shipping address and their shipping address appears as their home address on the invoice in the adim site. So the customers orders are being sent to their home address when they are not there to sign for delivery.
Ok ... I have figured out what is happening here. First I logged into my site as a member and proceeded to checkout. I am given two options 1. pay by credit card 2. pay by paypal.
I choose the pay by credit card option. This requires that I enter my billing address. The billing address then appears as the shipping address on the invoice for the sale in the Admin. So if my billing address is different to the address I want my order sent to I don't get my order or if I use someone elses credit card to pay for my order the shipping address will appear on the invoice as the credit card owner's billing address.
I ran across this post when searching for information on customizing the invoice & packing slip. I'm working on my 3rd store, so still a baby zenner. Is this an issue with version 1.3.7 or higher? I haven't heard anything from my customer about this, but would rather avoid a potential disaster.
Thank you to all who contribute to Zen Cart and these boards. You have been life savers!!
~Sharon
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