Simple SEO URL (OLD version) [support thread]

[tameron]

No. I did try the module:

EXTRA DESCRIPTION FILES 0.2

Created by Mariusz Józala ( http://zencart.aetas.pl )


today, but it wasn't what I had wanted or expected, so I uninstalled it and followed the directions. I also double checked to make sure I removed all files.

Could this have changed something somewhere? It didn't overwrite any files.

Clearing the SSU cache doesn't help.

[tameron]

Should I try restoring my database to the backup I made this morning?

Actually if I can do this any other way than restoring the database, that would be great. I've had orders come in since then and would have to mess with the tables.

Would either of those modules effect it in that way?

[yellow1912]

Should I try restoring my database to the backup I made this morning?

Actually if I can do this any other way than restoring the database, that would be great. I've had orders come in since then and would have to mess with the tables.

Would either of those modules effect it in that way?

if you can, please just do this very briefly:
Turn off SSU quickly, then go to your store and get the product link, post it here, I will see if there is something that may get in the way. At the same time, please also get RC5 and upload, I dont think there is any bug that may cause the problem but perhaps some files were messed up and reuploading can help.

[tameron]

Even when I turn SSU off I still have the same problem...

http://www.munchiegifts.com/index.ph...oducts_id=1465

Getting page not found still.

Will upgrade to RC5 in about 15min. Have something to do real fast.

Will post again when it's uploaded.

Thanks for helping me with this!

[yellow1912]

Even when I turn SSU off I still have the same problem...

http://www.munchiegifts.com/index.ph...oducts_id=1465

Getting page not found still.

Will upgrade to RC5 in about 15min. Have something to do real fast.

Will post again when it's uploaded.

Thanks for helping me with this!

Okie, I suspect something went wrong here, it is neither ssu bug or any other module bug, I suspect something like this:
you somehow deleted part of the file name def.

Use your developer tool kit to find this:
FILENAME_PRODUCT_INFO

[yellow1912]

Okie, I suspect something went wrong here, it is neither ssu bug or any other module bug, I suspect something like this:
you somehow deleted part of the file name def.

Use your developer tool kit to find this:
FILENAME_PRODUCT_INFO

This is how the product link is normally built

$lc_text = '<a href="' . zen_href_link(zen_get_info_page($listing->fields['products_id']), 'cPath=' . (($_GET['manufacturers_id'] > 0 and $_GET['filter_id']) > 0 ?  zen_get_generated_category_path_rev($_GET['filter_id']) : ($_GET['cPath'] > 0 ? zen_get_generated_category_path_rev($_GET['cPath']) : zen_get_generated_category_path_rev($listing->fields['master_categories_id']))) . '&products_id=' . $listing->fields['products_id']) . '">' . zen_image(DIR_WS_IMAGES . $listing->fields['products_image'], $listing->fields['products_name'], IMAGE_PRODUCT_LISTING_WIDTH, IMAGE_PRODUCT_LISTING_HEIGHT, 'class="listingProductImage"') . '</a>'; 

And here is the function to get the product type

function zen_get_info_page($zf_product_id) {
    global $db;
    $sql = "select products_type from " . TABLE_PRODUCTS . " where products_id = '" . (int)$zf_product_id . "'";
    $zp_type = $db->Execute($sql);
    if ($zp_type->RecordCount() == 0) {
      return 'product_info';
    } else {
      $zp_product_type = $zp_type->fields['products_type'];
      $sql = "select type_handler from " . TABLE_PRODUCT_TYPES . " where type_id = '" . (int)$zp_product_type . "'";
      $zp_handler = $db->Execute($sql);
      return $zp_handler->fields['type_handler'] . '_info';
    }
  } 

As you can see, turning of ssu didnt solve it, so ssu is not the cause of this. My wild guess is that you somehow messed up the product type field. Perhaps all the product type is missing (are you using eazy populate by any chance?)

This is rare tho.

Perhaps you can use your phpmyadmin, and go to table product_types and see if something is wrong there, you can get the list of records there and post here, tho it is not really related to SSU.

[MikeyG]

yellow1912

Thank you for the very quick response.

I have installed the debug file but get no log. (I have changed the cache to writable but each time I go back to it it is read only) Running WAMP with PHP5 on vista pc for testing purposes localy.

If I get not log I am guessing this means no issue identified. The page is not blank it is the product lising page but the heading changes to that of the product clicked on.

I have reloaded your files just incase I had missed one on install. but still the same issue.

Thanks

[yellow1912]

yellow1912

Thank you for the very quick response.

I have installed the debug file but get no log. (I have changed the cache to writable but each time I go back to it it is read only) Running WAMP with PHP5 on vista pc for testing purposes localy.

If I get not log I am guessing this means no issue identified. The page is not blank it is the product lising page but the heading changes to that of the product clicked on.

I have reloaded your files just incase I had missed one on install. but still the same issue.

Thanks

You can use the debug option b) Attempt to show errors on-screen in the link I posted, sometimes it can show more error. Usually a blank page or part of the page goes blank means the script encounters a fatal error somewhere.

[MikeyG]

yellow1912

no error messages showing using method b)

further info - I can add a product to cart but when trying to look a the shopping cart it bring up the home page only as does trying to log in.

might this be an .htaccess rewrite issue?

[yellow1912]

@MikeyG: link to the specific site and page with the issue will help
@tameron: yes the description module is the cause

You need to contact the author to get it solved. But in short it created a new product type, and now when you uninstall it that product type is removed yet your products still point to it. You need to mass update all your product to the old product type.
If nothing serious has been changed you can do this:

Back up your db
Go to sql patch tool and run
[FONT=&quot]Update products set products_type=1;

GLuck, you will need that
[/FONT]