Simple SEO URL (OLD version) [support thread]

[MikeyG]

yellow1912

Thank you for the very quick response.

I have installed the debug file but get no log. (I have changed the cache to writable but each time I go back to it it is read only) Running WAMP with PHP5 on vista pc for testing purposes localy.

If I get not log I am guessing this means no issue identified. The page is not blank it is the product lising page but the heading changes to that of the product clicked on.

I have reloaded your files just incase I had missed one on install. but still the same issue.

Thanks

[yellow1912]

yellow1912

Thank you for the very quick response.

I have installed the debug file but get no log. (I have changed the cache to writable but each time I go back to it it is read only) Running WAMP with PHP5 on vista pc for testing purposes localy.

If I get not log I am guessing this means no issue identified. The page is not blank it is the product lising page but the heading changes to that of the product clicked on.

I have reloaded your files just incase I had missed one on install. but still the same issue.

Thanks

You can use the debug option b) Attempt to show errors on-screen in the link I posted, sometimes it can show more error. Usually a blank page or part of the page goes blank means the script encounters a fatal error somewhere.

[MikeyG]

yellow1912

no error messages showing using method b)

further info - I can add a product to cart but when trying to look a the shopping cart it bring up the home page only as does trying to log in.

might this be an .htaccess rewrite issue?

[yellow1912]

@MikeyG: link to the specific site and page with the issue will help
@tameron: yes the description module is the cause

You need to contact the author to get it solved. But in short it created a new product type, and now when you uninstall it that product type is removed yet your products still point to it. You need to mass update all your product to the old product type.
If nothing serious has been changed you can do this:

Back up your db
Go to sql patch tool and run
[FONT=&quot]Update products set products_type=1;

GLuck, you will need that
[/FONT]

[MikeyG]

testing as a local site on my laptop so not url to give. going to start again and see if that helps

[tameron]

I dropped my products table and then restored it with my backup from this morning and then ran the sql statement and that fixed it.

Thank You!!!

Should I still upgrade SSU, and if so, where should I download the latest version from?

[yellow1912]

I dropped my products table and then restored it with my backup from this morning and then ran the sql statement and that fixed it.

Thank You!!!

Should I still upgrade SSU, and if so, where should I download the latest version from?

If things work fine, and you dont need the new features, no need to upgrade.

Newest versions should always be downloaded from http://public.rubikintegration.com/

[yellow1912]

testing as a local site on my laptop so not url to give. going to start again and see if that helps

If something is wrong with the htaccess, you should see all links not working at all. Meaning that clicking on any link should either lead to a 404 page, or homepage.

If it works for some links and not for others, then it's usually not htaccess related. I cant tell what is wrong tho, unless I really see it. I guess you are using 3.5.8 or 3.6.0RC5 with latest bug fixes?

[MikeyG]

using the 3.6 RC5 from you site

[kdiscrete]

I have sent you pms

Pleaaase help me sort this problem out...