Simple SEO URL (OLD version) [support thread]

[mike1969]

Hi,
Since installing simple seo I've been having a problem with image handler 2, when I am in admin and click on image handler to add an extra image everything seems ok but then when I actually go the the product where I have added the extra images, they don't show up - an example is on this product where there should be two images;
http://www.lathespares.co.uk/testsit...pple-new-p-333
The main image shows up but the extra one created with image handler doesn't. The problem has occured since I installed simple seo as other additional images which were created before it was installed do show up, as shown here;
http://www.lathespares.co.uk/testsit...-super-7-p-290
Any help would be much appreciated - Many thanks, Mike

[yellow1912]

Honestly I dont see how SSU can affect IH2, I'm using IH2 on my own site with SSU installed and we have seen no problem like that. What if you disable SSU, upload the image, and check the product, do the images appear?

[mike1969]

Hi Yellow,

When I disable simple seo the products still don't show but all of the product images that I created with image handler before I installed simple seo work.

[yellow1912]

Yes, but those old images still work with SSU enabled right?

What you have to do is: disable SSU, now add additional image, and see if they display.
http://public.rubikintegration.com/
If you want to make sure, upgrade to SSU 3.6.4 but I must say that this problem has never happened to us before.
The way IH2 works has nothing to do with SSU. SSU only interferes with link creating and interpreting, ih2 does nothing of that.

[mike1969]

Yes that's right, they work with seo enabled or disabled.

[yellow1912]

Yes that's right, they work with seo enabled or disabled.

What is your ssu version? I know for certain if SSU is installed correctly, it does not interfere with anything on the admin side (since it is not supposed to rewrite anything there)
Also, knowing how IH2 works, I doubt that SSU can interfere with this in any way.

But just to make sure, disable SSU, then upload additional images, and see if those new added images work.

If they do, then SSU is at fault, which is weird btw, you may check if you uploaded files to the wrong folder. Anyhow, in that case, you can try to upgrade to latest version which is 3.6.4, then try adding new images again and see if they appear.

[mike1969]

I'm using the seo 3-5-8 and was initially using an older version of image handler which did work again when I disabled seo but I have now installed a later version of image handler to see if it cured the problem and now it doesn't seem to work even when seo is disabled.