Simple SEO URL (OLD version) [support thread]

[Berserker]

Hello there,

"apolice-dvd-complete-box-set-eng-dub" is supposed to be under DVDs - Anime DVDs A. But the thing is, the whole DVDs category are turned off so it really shouldnt be viewable. We dont use Easy Populate on any products or categories.

Also, when you go to this url http://www.animeheavens.co.uk/shop/english-manga and click on English Manga M, it redirects to a product. So this problem happens on quite a lot of categories all over the site.

For the banner swapper, will it be published?

Thx...

[yellow1912]

Hello there,

"apolice-dvd-complete-box-set-eng-dub" is supposed to be under DVDs - Anime DVDs A. But the thing is, the whole DVDs category are turned off so it really shouldnt be viewable. We dont use Easy Populate on any products or categories.

Also, when you go to this url http://www.animeheavens.co.uk/shop/english-manga and click on English Manga M, it redirects to a product. So this problem happens on quite a lot of categories all over the site.

For the banner swapper, will it be published?

Thx...

Do you use easy populate? I suspect your master category ids list might be messed up for some reason.

[Berserker]

No..i dont use easy populate..

[yellow1912]

No..i dont use easy populate..

Try this: go into your setting, turn off auto alias and alias, then clear all cache, and see if these new links do work correctly (just for temporary checking)

If they do, well then we can narrow down there are something wrong with the aliases, then we have to go to your alias manager and delete all alias, then enable alias setting again and clear cache.

If not, then we know it has nothing to do with alias. we will have to look into the database and see how the particular product is linked. There are two 2 tables to look at: the products table with the master_categories_id field and the products to categories table

[Berserker]

Turned off alias, cleared cache but still same problems. How do I go about checking those tables? and what should I look for?

Thx...

[yellow1912]

Turned off alias, cleared cache but still same problems. How do I go about checking those tables? and what should I look for?

Thx...

use phpmyadmin, you need to check the master categories id of the specific product, see if the category id is what it is supposed to be. Also check the products to categories table and see if the product is linked to a category, and if it is is it linked to the correct one.

[Berserker]

Checked both product and category IDs and both are correct and linked correctly.