Results 1 to 6 of 6
  1. #1
    Join Date
    Mar 2005
    Location
    Kentucky
    Posts
    15
    Plugin Contributions
    0

    Default Google Checkout response handler shows cancelled not shipped?

    I have Zen Cart 1.37
    GC 1.46

    All working perfectly "EXCEPT"


    When I ship an order in the Google Checkout panel the update to
    Zencart then shows Google Cancelled eventhough the order is showing
    shipped and charged in the Google Checkout panel as it should.


    All other "updates" to Zen Cart seem to be OK
    ie: Zencart shows New when it should
    Zencart Shows Processing when it should
    Zencart Shows Goggle Cancelled when it should show Google
    Shipped.


    Any ideas where the problem may be?
    It dosent seem to cause a problem with the transaction other than just
    showing the wrong status.(I hope)


    Thanks in advance

  2. #2
    Join Date
    Sep 2004
    Posts
    2,420
    Plugin Contributions
    2

    Default Re: Google Checkout response handler shows cancelled not shipped?

    1. Have you added any custom entries into your order status config in ZC? Or possibly reordered the entries in any order status related DB tables?

    2. When you originally shipped these specific GC orders are you changing order status to "Google Shipped" rather than "shipped"?

    And if you are cancelling the complete order AFTER shipping then you should choose "Google Refunded"

    But if you are cancelling order BEFORE shipping. In that case you should choose "Google Cancelled".

    (if you are cancelling only a part of the order then you need to log into GC account and refund a partial order amount)

    3. Best to post here:
    http://groups.google.com/group/googl...rt-mod-support


    Quote Originally Posted by Blazetamer View Post
    I have Zen Cart 1.37
    GC 1.46

    All working perfectly "EXCEPT"

    When I ship an order in the Google Checkout panel the update to
    Zencart then shows Google Cancelled eventhough the order is showing
    shipped and charged in the Google Checkout panel as it should.


    All other "updates" to Zen Cart seem to be OK
    ie: Zencart shows New when it should
    Zencart Shows Processing when it should
    Zencart Shows Goggle Cancelled when it should show Google
    Shipped.


  3. #3
    Join Date
    Mar 2005
    Location
    Kentucky
    Posts
    15
    Plugin Contributions
    0

    help question Re: Google Checkout response handler shows cancelled not shipped?

    Quote Originally Posted by Woodymon View Post
    1. Have you added any custom entries into your order status config in ZC? Or possibly reordered the entries in any order status related DB tables?

    2. When you originally shipped these specific GC orders are you changing order status to "Google Shipped" rather than "shipped"?

    And if you are cancelling the complete order AFTER shipping then you should choose "Google Refunded"

    But if you are cancelling order BEFORE shipping. In that case you should choose "Google Cancelled".

    (if you are cancelling only a part of the order then you need to log into GC account and refund a partial order amount)

    3. Best to post here:
    http://groups.google.com/group/googl...rt-mod-support
    Thanks for the reply Woodymon

    1. No.. Competely as it was straight from the "stock" file but... It acts like the "labels" for Goole Shipped and Google Cancelled have been reversed (weird I know)

    2. I didnt do ANYTHING in Zen cart all was done through Google Checkout, after shipping in Google Checkut, Zencart shows Google Cancelled.

    I can THEN update the status in Zencart to Google Shipped and Google Checkout shows Note Added?

    3. I posted there first..Sorry if that is considered a "Double Post"
    http://groups.google.com/group/googl...73a205ded610be


    Basically if the wording in Zen Cart said Google Shipped where it says Google Cancelled I wouldnt know anything was amiss..

  4. #4
    Join Date
    Jul 2007
    Posts
    2
    Plugin Contributions
    0

    Default Re: Google Checkout response handler shows cancelled not shipped?

    Quote Originally Posted by Blazetamer View Post
    I have Zen Cart 1.37
    GC 1.46

    All working perfectly "EXCEPT"


    When I ship an order in the Google Checkout panel the update to
    Zencart then shows Google Cancelled eventhough the order is showing
    shipped and charged in the Google Checkout panel as it should.


    All other "updates" to Zen Cart seem to be OK
    ie: Zencart shows New when it should
    Zencart Shows Processing when it should
    Zencart Shows Goggle Cancelled when it should show Google
    Shipped.


    Any ideas where the problem may be?
    It dosent seem to cause a problem with the transaction other than just
    showing the wrong status.(I hope)


    Thanks in advance
    I have got the same problem.
    Anybody can fix it?

  5. #5
    Join Date
    Nov 2005
    Location
    www.carouseltoyshop.co.uk
    Posts
    20
    Plugin Contributions
    0

    Default Re: Google Checkout response handler shows cancelled not shipped?

    same here...


    please anybody help?

  6. #6
    Join Date
    Nov 2005
    Location
    www.carouseltoyshop.co.uk
    Posts
    20
    Plugin Contributions
    0

    Default Re: Google Checkout response handler shows cancelled not shipped?

    I just found it:

    the problem on the responsehandler.php

    on the lines:

    define('GC_STATE_SHIPPED', 105);
    define('GC_STATE_CANCELED', 111);


    it should be:
    define('GC_STATE_SHIPPED', 102);
    define('GC_STATE_CANCELED', 105);

 

 

Similar Threads

  1. v150 Zone Rate Shipping shows and calculates higher that product being shipped, Funky Prob
    By teknisult in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 3 Jul 2012, 07:52 PM
  2. google checkout shows text instead of button
    By w2e in forum Addon Payment Modules
    Replies: 1
    Last Post: 22 May 2008, 05:33 AM
  3. Google Checkout problem with response handler
    By 1st4Advertising in forum Addon Payment Modules
    Replies: 5
    Last Post: 25 Mar 2008, 11:16 AM
  4. Google Checkout Response/Error Log Permision Settings
    By chiefintegrity in forum Addon Payment Modules
    Replies: 0
    Last Post: 22 Feb 2008, 12:17 PM
  5. Google Checkout Module is not forwarding to Google?
    By cam94z28 in forum Built-in Shipping and Payment Modules
    Replies: 0
    Last Post: 27 Jun 2007, 08:16 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg