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  1. #1
    Join Date
    Apr 2007
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    Default PPEC problems - not loading

    I'm getting the following error when trying to checkout with PPEC.

    We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance.
    Also, I've noticed a lot of admin/paypal error emails today.

    81117 Missing Parameter - Token : Required parameter missing
    - (6) Couldn't resolve host 'api-3t.paypal.com
    I'm guessing this is a paypal problem?

  2. #2
    Join Date
    Oct 2006
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    Default Re: PPEC problems - not loading

    Did you put the token as instructed?
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

  3. #3
    Join Date
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    Default Re: PPEC problems - not loading

    You know, I'm not exactly sure where the token is with PPEC (I set it up as instructed), but it's been working fine since last April. Every now and then I get these errors for a day and then it goes back to normal. I'm guessing it's a paypal error because of how it happens.

  4. #4
    Join Date
    Jan 2004
    Posts
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    Default Re: PPEC problems - not loading

    Quote Originally Posted by yellow1912 View Post
    Did you put the token as instructed?
    Quote Originally Posted by swingandmiss View Post
    You know, I'm not exactly sure where the token is with PPEC (I set it up as instructed)
    Zen Cart gets its token from PayPal automatically, and then submits the token with every transaction request. There's nothing you need to do with respect to a "token" with it comes to Express Checkout.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Jan 2004
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    Default Re: PPEC problems - not loading

    Quote Originally Posted by swingandmiss View Post
    - (6) Couldn't resolve host 'api-3t.paypal.com
    I'm guessing this is a paypal problem?
    Quote Originally Posted by swingandmiss View Post
    ... but it's been working fine since last April. Every now and then I get these errors for a day and then it goes back to normal. I'm guessing it's a paypal error because of how it happens.
    A "couldn't resolve host" message indicates that your webserver had a problem looking up the IP address of the PayPal server at the moment it needed to.
    FAQ: https://www.zen-cart.com/tutorials/i...hp?article=322
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Apr 2007
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    Default Re: PPEC problems - not loading

    Well, it seems to have fixed itself. Thanks for the explanation. It's frustrating when it happens, but I guess I just have to deal with it. In the mean time, I think I'm going to get Google Checkout going.

  7. #7
    Join Date
    Mar 2007
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    Default Re: PPEC problems - not loading

    I just got the 81117 error, got the paypal payment, but nothing showed up in the admin, and the inventory was not updated. is this simply a "miscommunication" thing between my server and paypal? any tips on how to prevent this, and improve communication between my server and paypal? maybe I have too much stuff installed on my server.

 

 

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