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  1. #1

    Default Linkpoint API error

    Hello,
    When I run a CC test. I get the following error back in the email. Can anyone tell me what this means?


    Communication Result: 1 - libcurl was built with SSL disabled, https: not supported!


    Tony

  2. #2
    Join Date
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    Default Re: Linkpoint API error

    when curl was compiled into php they only compiled curl, then need to recompile and remember to add curl ssl

  3. #3
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    Default Re: Linkpoint API error

    Merlin's right.
    You need to ask your host to update their PHP with both CURL and SSL support compiled-in.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4

    Default Re: Linkpoint API error

    Hello,
    Contacted host and and they corrected a couple of problems such opening port 1129 and the ssl problem.
    I still cannot connect to linkpoint. The following error is displayed:
    We apologize for the inconvenience, but we are presently unable to contact the Credit Card company for authorization. Please contact the Store Owner for payment alternatives.
    The following iffo. is returned by email:
    Jan-23-2008 09:40:47
    =================================

    Communication Result: 7 - couldn't connect to host

    Response Code: <

    Sending to Gateway:
    result = DECLINE
    oid = 1-9tPPfE
    ip = XXXXXXXXX
    ponumber =
    subtotal = 541.47
    tax = 33.06
    shipping = 9.28
    chargetotal = 583.81
    cardnumber = ******
    cardexpmonth = 01
    cardexpyear = 08
    cvmindicator = provided
    cvmvalue = ******
    userid = 2
    customerid = 2
    name = XXXXXXXX
    company =
    address1 = XXXXXXXX
    address2 =
    city = XXXXXXX
    state = Pennsylvania
    country = US
    phone = XXXXXXXXXXXX
    email = XXXXX######################
    addrnum = XXXXXX
    zip = 19067
    sname = XXXXXX
    saddress1 = XXXXXXXX
    saddress2 =
    scity = XXXXX
    sstate = Pennsylvania
    szip = XXXXXX
    scountry = US
    comments = Website Order
    items = Array
    (
    [0] => Array
    (
    [id] => 1
    [description] => AMCOR AMIGO 3500 3.5" GPS IN CAR NAVIGATION
    [quantity] => 1
    [price] => 181.00
    )

    [1] => Array
    (
    [id] => 339
    [description] => LOWRANCE PC-DI7 PC DATA CABLE
    [quantity] => 1
    [price] => 34.95
    )

    [2] => Array
    (
    [id] => 33
    [description] => GARMIN ETREX H HANDHELD GPS
    [quantity] => 1
    [price] => 94.98
    )

    [3] => Array
    (
    [id] => 221
    [description] => DELORME STREET ATLAS 2008 DVD
    [quantity] => 1
    [price] => 35.60
    )

    [4] => Array
    (
    [id] => 88
    [description] => GARMIN RINO 110 GPS/FRS/GMRS
    [quantity] => 1
    [price] => 155.99
    )

    [5] => Array
    (
    [id] => 57
    [description] => IGOLF GPS VERSION 3 SOFTWARE PALM OR POCKET PC
    [quantity] => 1
    [price] => 38.95
    )

    )

    ordertype = SALE
    host = secure.linkpt.net
    port = 1129
    keyfile =
    /home/XXXXXpublic_html/includes/modules/payment/linkpoint_api/1234567.pem
    configfile = XXXXX
    transactionorigin = ECI
    terminaltype = UNSPECIFIED


    Result: proved>FAILURECould not connect.

    Communication Result: 7 - couldn't connect to host
    CURL info: Array
    (
    [url] => https://secure.linkpt.net:1129/LSGSXML
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0
    [namelookup_time] => 2.23779
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => 0
    [upload_content_length] => 0
    [starttransfer_time] => 0
    [redirect_time] => 0
    I have checked and rechecked . I can't find anything wrong. I read many posts on this problem and tried the solutions but nothing helps. Would someone take a look and give some advice.

    Thanks,
    Tony

  5. #5
    Join Date
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    Default Re: Linkpoint API error

    We apologize for the inconvenience, but we are presently unable to contact the Credit Card company for authorization. Please contact the Store Owner for payment alternatives.



    looks to me that LP cant connect with the card issuer to verify funds and actually make the charge...


    I might be wrong, but thats the way it looks

  6. #6

    Default Re: Linkpoint API error

    Hello,
    I called Linkpoint Support and I was told my shopping cart was not set up properly. My secure host name is not entered in the correct place and that is the reason I connect to Linkpoint for credit card authorization. I don't know what he is talking about, can someone make sense of this?
    I need help to make this shopping cart work

    Thanks,

    Tony

  7. #7
    Join Date
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    Default Re: Linkpoint API error

    Quote Originally Posted by acappie View Post
    7 - couldn't connect to host
    That's telling you that something's wrong with your server.
    You'll have to work with your hosting company to sort out your CURL communications problems.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8

    Default Re: Linkpoint API error

    Hello,
    Linkpoint says its not there problem and the site host says its not on his end and I can't except credit cards. I don't know enough about the technical end to say who's right and who's wrong.
    I think I will cancel Linkpoint and try something else.

    Thanks for your help,

    Tony

  9. #9
    Join Date
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    Default Re: Linkpoint API error

    Who is the host?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  10. #10
    Join Date
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    Default Re: Linkpoint API error

    Yes, who is the host?
    What is your site URL? ... specifically to the /extras/curltest.php file (if you are using 1.3.8)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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