Problem in checkout

[nadsab]

Here is the store: www DOT eclyons DOT com

Correction. I’m using ZC 1.2.7 and php 4.2.2. At this time am in process of migrating the site to new server and upgrading ZC and php, etc and complete site upgrade to latest versions. For the (very) short term, I need to debug this.

I was thinking about just modifying the template to remove the “Returning Customers: Please log in:" dialog box, so that customers don’t even see a login and then each time they make a purchase they just enter in their name and address for the order. Ordering this way works fine. Is this recommended? If so can someone refresh my memory as to where the template is for this page?

Or, any other suggestions as to how to debug the login & order problem?

[nadsab]

I think this is related to the UPS shipping module. The error I am getting is:

We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

I read some previous posts about UPS ship mods and tried a few things, so far no luck. Have there been any changes with the way UPS processes rate quotes lately?

Anyone have an idea?

[Kim]

Check to see if their server is down - if it is you will need to use an alternate shipping module.