Wait. Did this solve Deanna's problem? Deanna are you still on this thread?

I checked out the mod, but I'm having the same core problem -- forgotten email password not getting sent (received) -- and since I know this works in a normal ZenCart install (and since I'm not having any other problems with email), it doesn't seem like a mod should be necessary.

There is a newer thread on this issue. Whatever I discover I will post there.
http://www.zen-cart.com/forum/showthread.php?t=99158

--Tim