change "banner" on welcome and order confirm emails

**MT Ed** · 28 Jan 2008, 05:44 AM

I was giving my new site a "test run" by registering as a customer and placing and "order". All appeared to work as desired, until I checked the resultant emails I received. The "Welcome" and "Order Confirmation" emails both have "headers" which are the standard Zen Cart logo and image!

I had changed the #logoWrapper in the CSS for my site using my own image, but that isn't what is showing up on the top of the emails.

Can anyone direct me to the "place", template, etc. that I need to make this correction?

Thanks in advance,

Ed

**Ren** · 1 Feb 2008, 05:32 AM

I love to know where to change out that banner/logo too...

anyone?

**clydejones** · 1 Feb 2008, 07:08 AM

Originally Posted by MT Ed

I was giving my new site a "test run" by registering as a customer and placing and "order". All appeared to work as desired, until I checked the resultant emails I received. The "Welcome" and "Order Confirmation" emails both have "headers" which are the standard Zen Cart logo and image!

I had changed the #logoWrapper in the CSS for my site using my own image, but that isn't what is showing up on the top of the emails.

Can anyone direct me to the "place", template, etc. that I need to make this correction?

Thanks in advance,

Ed

Originally Posted by Ren

I love to know where to change out that banner/logo too...

anyone?

rename your logo.gif to header.jpg and place it in the email folder and upload to your server

**colemanpa** · 4 Feb 2008, 08:11 PM

ok I changed the file header.jpg to my logo, but the zen-cart logo still shows up as the logo on the welcome emails, but the file in the email directory named header.jpg is my logo, whats up with this is it pulling the image from somewhere else?

www.gooeee.com

**colemanpa** · 4 Feb 2008, 10:36 PM

ok it's fixed, for some reason it took about an hour and then all the emails changed to the right logo... weird

**colemanpa** · 5 Feb 2008, 01:43 AM

ok I'm back I got the logo to work but I needed to change the size of the e-mails to fit the html code from advert so it took a few adjustments and I had to change the width in ever e-mail in the email directory to make list work, the only problem seems to be with the order page in the middle there a gray box with the shipping address but the right side is outside the right margin, you can check it out by creating an account, put something in the cart and checkout with moneyorder, don't worry I will delete it, and can you override this directory and if so how? here is the orders file if anyone could help that would be get, I have tried everything with this file;

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=$CHARSET" />
<base href="$BASE_HREF" />

<style type="text/css">
body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;}
a:link {color:#0066cc;}
a:hover {background-color:#eeeecc; color:#0066cc;}
a:visited {color:#0066cc;}
.holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:635px;}
.header {font-size:10px; padding:0px; width:635px;}
.content {font-size:10px; padding:5px; width:550px;}
.footer {border-top:1px solid #9a9a9a; font-size:9px; margin-top:10px; text-align:center; width:635px;}
.disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:625px;}
.disclaimer1 {color:#666666; padding:5px;}
.disclaimer1 a:link {color:#666666;}
.disclaimer1 a:visited {color:#666666;}
.disclaimer2 {color:#666666; padding:5px;}
.copyright {border-bottom:0px solid #9a9a9a; padding:5px;}
</style>

</head>

<body>
<div class="holder">


<div class="header">
<img src="email/header.jpg" alt="logo" />
</div>


<div class="content">
<div>Dear $EMAIL_CUSTOMERS_NAME,</div>
<div>$EMAIL_STORE_NAME</div>
<div>$EMAIL_TEXT_ORDER_NUMBER</div>
<div>$EMAIL_TEXT_INVOICE_URL</div>
<div>$EMAIL_TEXT_DATE_ORDERED</div>
<div>$EMAIL_TEXT_STATUS_COMMENTS</div>
<div>$EMAIL_TEXT_STATUS_UPDATED</div>
<div>$EMAIL_TEXT_STATUS_LABEL</div>
<div>$EMAIL_TEXT_STATUS_PLEASE_REPLY</div>
</div>


<div class="footer">
<div class="copyright">$EMAIL_FOOTER_COPYRIGHT</div>
</div>

</div>
<div class="disclaimer">
<div class="disclaimer1">$EMAIL_DISCLAIMER</div>
<div class="disclaimer2">$EMAIL_SPAM_DISCLAIMER</div>
</div>
</body>
</html>

**suevans** · 12 Jan 2009, 11:28 AM

OK, we just upgraded to v1.3.8 and now I have this exact same problem. My header.jpg is definitely my logo and it is definitely on my site. However, I've waited all day and it still isn't working. I get the Zencart logo with all emails instead of my logo.

I'm quite frustrated as I am reading the code and it says it's looking for this logo in this place but I'm still getting Zencart.

Unfortunately I didn't create this site and many of the original files have been modified instead of copied and saved into custom folders. Is it possible that there is another file that I should check or change?

Everything that I have read so far says that what I have done should work. Any help would be appreciated, thanks!

Sue

**Ajeh** · 12 Jan 2009, 05:09 PM

And the image for:
email/header.jpg

did you update that to your image?

**suevans** · 15 Jan 2009, 11:17 AM

Thanks, it had worked but due to caching it just took a bit longer to come thru than I expected.

Thank you to all the people who have posted their problems and resolutions on this site. I know this is the first time I've posted something, however, this site has been absolutely invaluable in solving issues that would have taken me much longer to figure out on my own.

Sue

**Shelleym** · 27 Jan 2009, 10:10 PM

I was trying to do the same thing and couldn't get it to change the logo to the correct one. I found it seems to be outlook that was caching the picy. Once I closed outlook and re-opened it, the new logo was there.

Thought that might help someone.

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