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  1. #1
    Join Date
    Jan 2008
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    Default UPS Shipping estimates incorrect

    Please HELP... I am new using Zen Cart. I have read many of the posts regarding UPS shipping estimates being way under. I have had the same problem. I believe my problem stems from the estimate being from just total weight not taking into consideration the number of items purchased.

    My items are large enough that each will ship in a seperate box but not being over UPS size restriction. Example: 2 items each weighing 14 lbs but on the customer invoice under the shipping it showed 1 @ 28 lbs which I am sure that is how UPS quoted the price.

    How can I fix Zen Cart?

  2. #2
    Join Date
    Jun 2003
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    33,720
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    Default Re: UPS Shipping estimates incorrect

    Set your max shipping weight much lower.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2008
    Posts
    10
    Plugin Contributions
    0

    Default Re: UPS Shipping estimates incorrect

    That does not work either because it will then divide any one item that weighs more than set weight into multiple boxes (I tried lowering to 25 lbs.) We have items that can weigh up over 100 lbs which would not ship UPS.

    I just need it to ship qty boxes at shipping weight in Zen Cart.

 

 

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