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  1. #1
    Join Date
    Aug 2004
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    Default problem with newsletter sign up

    I do not want people to be able to sign up for the newsletter through zen-cart. I am using other software. I edited the create account page to remove the newsletter sign up code. I then went to admin and turned off the display the newsletter box.

    I went to my store: www.vintageknits.net/store and attempted to create an account. As I wanted, there was no box to check to sign up for the newsletter. The problem is that zen-cart is still signing everyone up for the newsletter. In my zen-cart admin, the newsletter subscribers keeps increasing. Everyone who creates an account is mysteriously signed up for the newsletter in the admin section. Does anyone know why this is happening, and how to stop it? I am using zen-cart 1.3.8a.

  2. #2
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    Dec 2005
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    Default Re: problem with newsletter sign up

    They are not actually signed up for the newsletter, their emails are still stored for product notifications and such other reasons.

    The newsletter system does not have available check box if disabled further more they are not subscribed to a newsletter due to the fact they do not have an option to subscribe.

    Only product notifications anf contact incase you need to email them.
    Last edited by knuckle-101; 31 Jan 2008 at 08:20 AM.
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  3. #3
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    Default Re: problem with newsletter sign up

    Quote Originally Posted by knuckle-101 View Post
    They are not actually signed up for the newsletter, their emails are still stored for product notifications and such other reasons.

    The newsletter system does not have available check box if disabled further more they are not subscribed to a newsletter due to the fact they do not have an option to subscribe.

    Only product notifications anf contact incase you need to email them.
    Then why does the newsletter subscriber count keep increasing when I log into my zen-cart admin (front page, statistics section).

    At the beginning of yesterday, newsletter subscribers were 184. 4 new people set up accounts at my store. Today, newsletter subscribers says 188. This looks like more than storing emails, when the newsletter subscribers count keeps increasing.

    Sadie

  4. #4
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    Default Re: problem with newsletter sign up

    I suspect that if you turn the checkbox off giving them the option, Zen Cart signs them up by default. But why is this a problem? They've not seen any reference to newsletters, they won't receive any from Zen Cart unless you explicitly send them out. It's just a bit of unused information in the background, though I'm sure you could hack the code to make it default the other way.
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  5. #5
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    Default Re: problem with newsletter sign up

    Quote Originally Posted by kuroi View Post
    I suspect that if you turn the checkbox off giving them the option, Zen Cart signs them up by default. But why is this a problem? They've not seen any reference to newsletters, they won't receive any from Zen Cart unless you explicitly send them out. It's just a bit of unused information in the background, though I'm sure you could hack the code to make it default the other way.
    Normally it would not be, I just did not expect zen-cart to automatically sign people up. I was going to import my zencart database into php.list one final time to merge the two lists. There were some people who signed up under the old version of zen-cart that I was using, who are not in my php.list database. I guess I can go ahead and import the list and people can unsubscribe. I just do not like sending emails, etc., to people who do not want to receive them. Had I known that this would happen, I would have imported the list before I upgraded my zen-cart. In the older version, I had the newsletter subscribe box on.

  6. #6
    Join Date
    Jan 2004
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    Default Re: problem with newsletter sign up

    Zen Cart does not "default" customers to be signed-up to your newsletter.

    In fact, it specifically warns you to not choose auto-signup defaults.
    Admin->Configuration->Customer Details->Show Newsletter Checkbox
    Show Newsletter Checkbox
    0= off
    1= Display Unchecked (DEFAULT)
    2= Display Checked
    Note: Defaulting this to accepted may be in violation of certain regulations for your state or country
    .

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