Quote Originally Posted by sonicparke View Post
Some one suggested the following to me:

"Did you see if perhaps the database for the real time rate calculation needs to be refreshed with new info from FedEx, UPS, etc? It gets info from a database that you provide to it when you set it up, this may be outdated or there may be a problem with the code..."

Wouldn't reinstalling the module in the admin take care of this?
I dunno what they're talking about. Zen Cart doesn't have a "database" for "real time rate calculation" ... because all the "real time" calculations are done on the UPS/USPS site in ... "real time".
So ... there's no need to update any rates database anywhere.