Can't checkout with express

[smallpigpig]

Hi guys!

Just wondering if you can see the problem. Everything was smooth sailing, but lately, I have been getting some emails regarding customers not able to pay via express.

what happens is this:

the customer checksout via express. It takes them to Paypal, they logon, and confirm the payment, then it redirects them back to the site where they can choose their shipping method. (1 of 3) delivery info

it will then take them to step 2o f3 - payment info, and then 3 of 3 confirmation
once I click on confirm order, it will then bounce back to paypal for you to login.

this cycle continues and loops, so you never get to pay.

my site is this

anyhelp is appreciated

[smallpigpig]

update:

now when you get to login paypal page, you login, and then it will take you to the "pay" page. When you click on pay, it will loop back to the paypal's login page.

this two pages loops over and over.

so now NO one can check out.

[turbowilson]

same thing is happening to me, anyone figure out this problem?

Thanks

[adamson]

Similar problem here, anyway figure out whats going on?

[PingPing]

I just went to your website and started the purchase process and it seems you don't have express checkout but rather the older IPN method. Is this because there is no solution to the express checkout? I am totally new to Zen Cart and was hoping to have the express checkout. If IPN is mandatory becuase Express Checkout doesn't work ... please advise me. I can't find any solutions in the forum to make the Express Checkout work. On my first website I tried and am getting this error (have also mentioned on a new forum thread):

Error An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (10401) 10401 Transaction refused because of an invalid argument. See additional error messages for details. - Order total is invalid.

If anyone has solution or has it working with the latest version of Zen Cart (that's what I downloaded and installed) please advise. Thought I was very careful when installing and setting up the PayPal Express Checkout module. And seeing how other people are having problems and nobody is giving any solution ... makes me think I have a much bigger issue at hand then just a poor configuration setting. Is this a PayPal Express Module DOA?

[adamson]

I have been working a site for a couple months now and I am so close to be ready to take it live but I can't get paypal express figured out. I have read everything I could find but im still confused. Here is whats happening...

If I click on the paypal button it takes me to paypal, I loggin, click continue and it takes me back to my site, I go through the checkout steps on my site and then it takes me back to paypal. This just keeps happening over and over.

I am using V1.3.8. I dont have any addons. And I only have the paypal express module active. I am not sure if I needed to add any patches to the module, it looked to me like the patches were for V1.3.7. Also, how would I know if CURL is working?

Here is the site im talking about. I have a test product set up for $0.01. If someone could take a look and give me any help I would be VERY greatfull!!!!

[Marg]

Yep... something is funky there... there is a definite loop. Have you changed anything as far as the module goes?

[adamson]

No, I only changed the settings inside admin where you install it from. Below is a copy of those settings. The only thing I can think of, and this prolly isnt anything but its just hosted on a tempory site, jackadamson.com. When I go through my site it changes to links like http://hoth.tchmachines.com. I think this is because of the way I uploaded it before the domain was finilazed.

Enable this Payment Module
True

Sort order of display.
0

Payment Zone
--none--

Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
Yes

Express Checkout: Skip Payment Page
Yes

Express Checkout: Automatic Account Creation
No

Payment Action
Final Sale

Transaction Currency
Only USD

PayPal Page Style
Primary

API Signature -- Username
Kris_api1.Decorateandpaint.com

API Signature -- Password
****************

API Signature -- Signature Code
***************************************************removed

Live or Sandbox
live

Debug Mode
Off

[misty]

Visited site, attempted purchase, would have gone through fine
if had confirmed order..zencart created an account for me..

[adamson]

Visited site, attempted purchase, would have gone through fine
if had confirmed order..zencart created an account for me..

If you would have confirmed it would have taken you to my site and then back to paypal again, and just keep repeating this. Also, I have it set not to create an account so I am not sure whats going on.