Order status question

[DrByte]

Thanks for the help. Unfortunately I don't see where I can edit individual orders. I click on Customers -> Orders and then the edit button for an order but all I see is text, not fields or drop down menus for changing statuses.

Underneath the order details is a section for comments and changing the order status.
If you don't have that, then you've got something installed that's changed the normal operation of the orders pages, preventing you from making the changes you desire.
Perhaps you've installed some sort of addon that's not helping you?