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  1. #1
    Join Date
    Dec 2005
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    Perth, Western Australia, Australia
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    red flag PayPal eCheck payment does not generate order confirmation email

    Hi,

    I found out that when customers pay using PayPal eCheck, order confirmation email is not generated... not in the admin either. But I did receive pending and cleared eCheck payment emails from PayPal. This has happened twice and I had to asked customers to tell me what they have purchased. For your information, if customers choose to pay using non-echeck PayPal or any other payment methods, everything seems to work fine.

    Does anyone know why this happens to PayPal eCheck? Please help. Thanks in advance.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  2. #2
    Join Date
    Feb 2006
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    Can you see the orders in admin? if yes, with what status?
    Tutorials on Zen Cart
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    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  3. #3
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    red flag Re: PayPal eCheck payment does not generate order confirmation email

    Nothing in the admin
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  4. #4
    Join Date
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    I can see the cause of this prblem for you if you want
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
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    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  5. #5
    Join Date
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    red flag Re: PayPal eCheck payment does not generate order confirmation email

    You mean you can help me find out the problem? Let me know what you need to do so.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  6. #6
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    I would need the site access to figure out the problem! You can PM me if you want
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
    ---------------
    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  7. #7
    Join Date
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    Time to figure out the eCheck part in ipn_main_handler.php
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
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    In love with Zen Cart!!

  8. #8
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    Dec 2005
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    Problem fixed. I simply had to install the v1.3.7.1 patch because I am using v1.3.7.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  9. #9
    Join Date
    Dec 2007
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    Would the patch be for me if I have 1.3.7. I had a customer make a purchase and it was echeck through paypal and the order did not show up. If so, should I just install the paypal patch? Would it correct the order that was already placed? Thanks!

  10. #10
    Join Date
    Dec 2005
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    Default Re: PayPal eCheck payment does not generate order confirmation email

    Do a search in the forum for the patch. It will not correct the order that was already placed. Before running the patch, make sure you backup first. After running it, remember to do a test purchase using echeck.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


 

 
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