kim, i hate it when i don't explain myself fully! thank you for responding; however, i am familiar with gift certs, and have them set up and working successfully. i have the Queue Purchases set to false. seems that because of this, the redemption code is not sent upon initial purchase of said GC. is this not correct? again, if the initial purchaser "sends" the GC to someone else, the new redemption code shows in the email. it is just not showing in the initial purchaser's email order confirmation, and they do not get a seperate email with the GC redemption code. thanks again....