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  1. #1
    Join Date
    Sep 2006
    Location
    Oregon
    Posts
    217
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    Default Header disappeared during checkout after shared ssl install

    Ok! I got my shared ssl to work....now when you put something in the shopping cart and proceed to fill out the customer info to create an account, MY HEADER DISAPPEARS! Anyone got a clue why?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Header disappeared during checkout after shared ssl install

    You must be using a shared SSL Cert...check with your host as to what files and where they have to be to correct this

  3. #3
    Join Date
    Sep 2006
    Location
    Oregon
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    217
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    Default Re: Header disappeared during checkout after shared ssl install

    Kobra! We meet again! Thank you for the advice! I will do that!

  4. #4
    Join Date
    Sep 2006
    Location
    Oregon
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    Default Re: Header disappeared during checkout after shared ssl install

    Ok...my host is not answering my question about my missing header. I posted another so still waiting. However, I did discover something interesting on my own! I installed another template to see if I would like the design, and I noticed my header DID NOT DISAPPEAR at checkout with the new template, SO.... there must be something wrong in one of my override files! Anyone?

  5. #5
    Join Date
    Jun 2003
    Posts
    33,721
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    0

    Default Re: Header disappeared during checkout after shared ssl install

    Did you use a relative URL to the image?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
    Join Date
    Sep 2006
    Location
    Oregon
    Posts
    217
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    Default Re: Header disappeared during checkout after shared ssl install

    I'm not sure I understand your question, but this is what I think you're asking...My header points you back to my main page....

  7. #7
    Join Date
    Jun 2003
    Posts
    33,721
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    Default Re: Header disappeared during checkout after shared ssl install

    What is your URL?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
    Join Date
    Sep 2006
    Location
    Oregon
    Posts
    217
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    Default Re: Header disappeared during checkout after shared ssl install

    Hi Kim! My url is: www.heavensentminiatures.com

    I know texasemt! It is truly a mystery! But a frustrating one indeed!

  9. #9
    Join Date
    Sep 2006
    Location
    Oregon
    Posts
    217
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    Default Re: Header disappeared during checkout after shared ssl install

    I never noticed this before, but my cloud background is not there either

  10. #10
    Join Date
    Sep 2006
    Location
    Oregon
    Posts
    217
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    0

    Default Re: Header disappeared during checkout after shared ssl install

    So, my host FINALLY emailed me back and said the following:

    You have a broken link. Right now it is looking at public_html/index.php. I checked out the source code for the index.php and this is what it appears to be using for the location of the file: includes/templates/myown/images/logolongerfordebzen.bmp. If that is not the right file for the missing image/logo file then look for the correct path to where that file lives and put that in where it is missing the reference on the checkout page.
    Now...this doesn't make any sense to me because my INDEX page doesn't have any place for logo information to go. My HEADER.PHP page has a place for logo info... and I have the following:

    define('HEADER_LOGO_IMAGE', 'logolongerfordebzen.bmp');

    ....SO to recap, I have a header and a background throughout my whole site UNTIL my site changes from non-secure to secure by entering the page where the customer enters in personal information.

    ANYONE?

 

 
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