Phone order through backend

[Waves77]

I've installed Zencart on a testing server, and I'm lacking one important feature - I wonder if this is available as a module, or someone has any useful tips.

I need a backend where an employee can create an order directly through the backend without having the navigate the site pretending to be the client.

TIA!

[kobra]

Best to do this from the front end but can use masterpass this way the order is entered and can be tracked and you have a record of the customer & purchases

[Waves77]

Best to do this from the front end but can use masterpass this way the order is entered and can be tracked and you have a record of the customer & purchases

Just to get an idea - would I log in with the customer's username and have a master password that would work for all accounts? (sounds like a security risk).

[kobra]

would I log in with the customer's username and have a master password that would work for all accounts? (sounds like a security risk).

If this is you what is the risk?

If a new customer you develop a "Script" and ask them their name, email, address etc.
and create the account telling them that you track by email address or???

A repeat customer would be asked the email address and you use the master pass