File Upload thru store giving error

[hollygds]

I've tested uploading through a specific product and it's work fine. Yet other customers seem to be getting this error intermittently:

[23-Feb-2008 19:25:37] PHP Warning: move_uploaded_file(/tmp/php1VKCC2) [<a href='function.move-uploaded-file'>function.move-uploaded-file</a>]: failed to open stream: No such file or directory in /home/*****/shop/includes/classes/upload.php on line 136

We just moved to a fully dedicated server and this has begun.

/pub directory has 777 permissions.

Any ideas? TIA!

[DrByte]

This likely means that your PHP processes may not have the required rights to the /tmp folder.

Specifically, the upload.php class is attempting to move the file uploaded by your browser from its temporary location in the /tmp folder to the intended destination in one of your store folders ... but can't. Namely, it's unable to find the file in the /tmp folder via the name it's expecting to see.

You may have to work with your hosting company to set up the right permissions etc.

[hollygds]

Thanks. Usine the FILE upload attribute for a product, isn't the PHP process writing the record there? THis happened on an order with 3 products like this and the first product added to the cart and supplied a file failed but the other 2 products with files uploaded worked.