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  1. #1
    Join Date
    Sep 2007
    Posts
    3
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    Default Down for Maintenance Problem

    Hello,

    I'm having a problem accessing the site as admin while the site is down for maintenance. I have included my ip address in the Web Maintenance section but I'm still not able to access the site. It still show the down for maintenance message. I'm not sure if I'm doing something wrong but maybe someone can shed some light into this problem.

    I appreciate any help.

    Thanks

  2. #2
    Join Date
    Jan 2008
    Posts
    1,700
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    6

    Default Re: Down for Maintenance Problem

    Have you ever been able to access the site as admin while in maintenance mode? If so, it might be that your IP address has since changed. This can happen when a router resets and you have dynamic addresses setup. Or it could be that you haven't entered your IP address correctly. Does it contain full stops as separators, because some places tell you what your IP address is using other symbols.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Down for Maintenance Problem

    The Down for Maintenance message will show for you even when your IP Address has been added ...

    The difference is ... you can access the Catalog of your shop ...

    Are you concerned because you see the message? Or is something not working?

    NOTE: many payment and shipping modules cannot be properly used/tested when set to Down for Maintenance ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  4. #4
    Join Date
    Sep 2007
    Posts
    3
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    0

    Default Re: Down for Maintenance Problem

    Hello,

    I was able to figure out what I was doing wrong. I was using the ip address that was listed on my router 76.123.xxx.xxx instead of the one listed on the admin area and of course it wasn't working. I changed the ip addressed and it works now. I guess what I don't get is why everywhere I went to trace/show my ip it showed the first ip and not the second one. Maybe you guys can clarify that for me. I really appreciate the quick response and thank you for your help.

    Regards,

    Norma Jean

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Down for Maintenance Problem

    Thanks for posting the solution ... it is always a help to others to see the problem and solution ... even when you discover it on your own ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Oct 2005
    Posts
    286
    Plugin Contributions
    0

    Default Re: Down for Maintenance Problem

    My site seems to be stuck in maintenance mode. i have changed the setting in admin but the site still shows down for maintenance. I have a copy running on my local sever with the same problem. Any suggestions very welcome as I have no idea where to start looking with this one.

    Zencart 1.37.1



    Cheers,
    Mark.

  7. #7
    Join Date
    Oct 2005
    Posts
    286
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    0

    Default Re: Down for Maintenance Problem

    Fixed. I replaced index.php.
    Cheers,
    M

  8. #8
    Join Date
    Jul 2007
    Location
    United Kingdom
    Posts
    6
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    0

    Default Re: Down for Maintenance Problem

    I am also having this problem!

    Tried replacing index file, but no joy.

    Has anybody any ideas?
    ############################################################____
    [FONT=Arial]D Harper[/FONT] [FONT=Arial Black]www.dhdesigns4u.co.uk[/FONT]
    If at first you don't succeed, try, try, try again!!

  9. #9
    Join Date
    Jul 2007
    Location
    United Kingdom
    Posts
    6
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    0

    Default Re: Down for Maintenance Problem

    Found my answer in another thread regarding admin not up-dating changes, the recent up-date shown here: http://www.zen-cart.com/forum/showthread.php?t=130161

    had not been installed properly.

    All sorted !!

    Many Thanks!!
    ############################################################____
    [FONT=Arial]D Harper[/FONT] [FONT=Arial Black]www.dhdesigns4u.co.uk[/FONT]
    If at first you don't succeed, try, try, try again!!

 

 

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