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  1. #1
    Join Date
    Aug 2008
    Posts
    105
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    red flag Credit Card Second Email - problem since changing servers

    Hello
    For some reason I am not getting the second email with the credit card information. I process my credit cards manually.
    1. I have checked and rechecked the email address in the payment module
    2. I have sent an email to that email address and receive it.

    Is there anywhere I can go to recover the rest of the credit card info?

    Is there a file I need to check to make sure the coding is correct? If so please lead me there.

    I am running Zen Cart 1.3.8a with the patch
    Admin Profiles
    Edit Orders
    COWAA
    Cherry Zen
    Categories Dressing
    IM2
    Fual Slimbox
    EZ Populate
    Sales Report

    http://www.quiltsinmontana.com/

    I just recently moved my site from one server to another.

    Please help me as I have one order right now without a complete credit card info!

    TIA
    Mona

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Credit Card Second Email

    Quote Originally Posted by stxmona View Post
    I just recently moved my site from one server to another.
    And what happened when you did a test transaction of your own on the new server? Did you get the emails you expected for *that* transaction?

    Quote Originally Posted by stxmona View Post
    Please help me as I have one order right now without a complete credit card info!
    You'll have to contact the customer for that information.
    There is no way of retrieving it otherwise.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Aug 2008
    Posts
    105
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    0

    Default Re: Credit Card Second Email - problem since changing servers

    Just wanted to update this.

    I still have problems receiving order emails but have found out that it could be a problem between the server - BlueHost and the email account I am forwarding to - Yahoo.

    I have set up a gmail account and having every email forwarded there as well. Yahoo is still blocking some of the 'secure order" emails even though I changed the subject line. Gmail always receives them in a timely manner.

    Plus I am getting a ton of spam with my "sales @ " address so any suggestions on a better ##########__ @ for my contact info would be helpful.

    Thanks again
    Mona

  4. #4
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Credit Card Second Email - problem since changing servers

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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