Payment module problem alertpay

02 Mar 2008, 17:27

#1

apfan

New Zenner

Join Date:: Mar 2008
Posts:: 8
Plugin Contributions:: 0

Payment module problem alertpay

Hi i am encountering an error when i try to use alertpay.
It seems that ut cant indetify.
Error message from AP is

Sorry, the amount field cannot be negative or zero. Please try again.

Also i am wondering were do i put the alertpay ipn?
What should i type in this box

General product description.
Need to coplete Alertpay process.

any answers?
Thanks

02 Mar 2008, 21:45

#2

apfan

New Zenner

Join Date:: Mar 2008
Posts:: 8
Plugin Contributions:: 0

Re: Payment module problem alertpay

Help please?
Someone here must know.

15 Nov 2008, 08:53

#3

dropbop

Zen Follower

Join Date:: Apr 2008
Posts:: 177
Plugin Contributions:: 1

Re: Payment module problem alertpay

Hi guys,

Just wanted to pop up a quick note about IPN for Alertpay.

I have noticed on a few forums that people are having trouble knowing what people have ordered from there website when using Alertpay.

There is no standard IPN page for Alertpay in Zencart, but there is a way around it.

Go to admin > Modules > Payment and click on PayPal IPN.

Copy and Paiste the IPN address on the right
(http://www.YOUR--STORE.com/ipn_main_handler.php)

Go to you Alertpay account www.alertpay.com

Go to the Business section in your account and click on IPN setup.
Enter the IPN address you copied from your admin.

Now any orders that have been made from your site will show in your admin.

Note: do not enter a password for the IPN in Alertpay as this tends to stop the IPN from working properly on Zen.

Hope this helps a few people.

regards

Eoin

25 Nov 2008, 04:31

#4

wesman75

New Zenner

Join Date:: Oct 2004
Posts:: 64
Plugin Contributions:: 0

Re: Payment module problem alertpay

Many thanks for that! I've been looking for that little piece of the puzzle!

21 Dec 2008, 19:36

#5

dropbop

Zen Follower

Join Date:: Apr 2008
Posts:: 177
Plugin Contributions:: 1

Re: Payment module problem alertpay

wesman75:
Many thanks for that! I've been looking for that little piece of the puzzle!

The one Downer about using the Alertpay module is it does not show what your customer has ordered! Pain in the ###### if you sell more than one product LOL

I have searched for an add-on IPN for Alertpay but could not find one so I tested with the PayPal one... seems to be doing the trick for now.

If anyone has found an IPN designed for Alertpay can you please post it here as it would be very helpfull

Cheers

DB

21 Dec 2008, 19:40

#6

dropbop

Zen Follower

Join Date:: Apr 2008
Posts:: 177
Plugin Contributions:: 1

Re: Payment module problem alertpay

apfan:
Help please?
Someone here must know.

Use the PayPal IPN which you can find in ADMIN > Modules > Payment > Payal IPN

It works with Alertpay also

19 Jul 2009, 18:51

#7

tommyboybid

New Zenner

Join Date:: Jun 2009
Posts:: 7
Plugin Contributions:: 0

Re: Payment module problem alertpay

Any one offer some help on this, i cant seem to get the paypal ipn to work with alertpay

It is forwarding to https://www.YOUR--STORE.com/ipn_main_handler.php

instead of

http://www.YOUR--STORE.com/ipn_main_handler.php

I am curently using the alertpay moduel, but am having issues with some orders proceesing in alertpay but not updating the order to processing, i think this is due to a timeout issue,

Really could do with some help

22 Jul 2009, 10:43

#8

tommyboybid

New Zenner

Join Date:: Jun 2009
Posts:: 7
Plugin Contributions:: 0

Re: Payment module problem alertpay

Can anyone help with this.

Every day now i am having 10-15 orders that are not updating after alertpay payments.

It seems like a timeout issue, i have tried changing the cach method, but this doesnt seem to have worked.

I really need to sort this IPN out or the timeout issue

02 Aug 2009, 16:23

#9

tommyboybid

New Zenner

Join Date:: Jun 2009
Posts:: 7
Plugin Contributions:: 0

Re: Payment module problem alertpay

I have tried using this

But i get an error stating that the account does not accept the selected currency.

I am working with GBP

I hve tried changing to USD and still get the same issue

02 Aug 2009, 16:51

#10

tommyboybid

New Zenner

Join Date:: Jun 2009
Posts:: 7
Plugin Contributions:: 0

Re: Payment module problem alertpay

i think i am nearly there

But have an issue now with an error

"Sorry, the merchant does not accept the given currency. Please try again."

I have tried setting the currency to GBP and USD

I have also tried changing the ALertpay primary currency to USD but this also did not work

Any idea anyone

03 Aug 2009, 08:34

#11

davidgrm

New Zenner

Join Date:: Aug 2009
Posts:: 1
Plugin Contributions:: 0

Re: Payment module problem alertpay

I also would like it to show what has been purchased on the Alertpay side. I want to try modify the code but need some help. Can anyone advise where I can find info on how to extract the items from the Zen order?

02 Oct 2009, 09:13

#12

kobra8

Zen Follower

Join Date:: Mar 2009
Posts:: 350
Plugin Contributions:: 0

Re: Payment module problem alertpay

dropbop:

There is no standard IPN page for Alertpay in Zencart, but there is a way around it.

Go to admin > Modules > Payment and click on PayPal IPN.

Copy and Paiste the IPN address on the right
(http://www.YOUR--STORE.com/ipn_main_handler.php)

Go to you Alertpay account www.alertpay.com

Go to the Business section in your account and click on IPN setup.
Enter the IPN address you copied from your admin.

Now any orders that have been made from your site will show in your admin.

Note: do not enter a password for the IPN in Alertpay as this tends to stop the IPN from working properly on Zen.
Eoin

Hi, I don't anderstend hay to set up IPN paypal for Alertpay in admin ZenCard!

12 Nov 2009, 16:44

#13

sunrise99

New Zenner

Join Date:: Apr 2008
Posts:: 41
Plugin Contributions:: 3

Re: Payment module problem alertpay

dropbop:
Hi guys,

Just wanted to pop up a quick note about IPN for Alertpay.

I have noticed on a few forums that people are having trouble knowing what people have ordered from there website when using Alertpay.

There is no standard IPN page for Alertpay in Zencart, but there is a way around it.

Go to admin > Modules > Payment and click on PayPal IPN.

Copy and Paiste the IPN address on the right
(http://www.YOUR--STORE.com/ipn_main_handler.php)

Go to you Alertpay account www.alertpay.com

Go to the Business section in your account and click on IPN setup.
Enter the IPN address you copied from your admin.

Now any orders that have been made from your site will show in your admin.

Note: do not enter a password for the IPN in Alertpay as this tends to stop the IPN from working properly on Zen.

Hope this helps a few people.

regards

Eoin

Thanks!!

28 Mar 2010, 16:32

#14

sam_m

New Zenner

Join Date:: Nov 2007
Posts:: 71
Plugin Contributions:: 0

Re: Payment module problem alertpay

Just to jump on this,

How reliable has this been with Alertpay, im having to setup zencart using Alertpay, but obvious first signs are you have no idea what the customer has ordered within Alertpay, but I remember in the past orders from paypal didnt always get called back to the shop so this is the worry, how have peoples experience been with this?

Thanks
Sam

16 Jun 2010, 13:27

#15

shermanl

New Zenner

Join Date:: Feb 2009
Posts:: 1
Plugin Contributions:: 0

Re: Payment module problem alertpay

Besides the IPN issue, do we have any luck to have the solution like the one as for Paypal's Automatic Return URL in Website Payments Preferences ?

Any idea!

Thanks
Sherman
http://www.matesbuy.com

19 Jun 2010, 10:38

#16

redspell

New Zenner

Join Date:: Apr 2009
Posts:: 13
Plugin Contributions:: 0

Re: Payment module problem alertpay

I installed the Alertpay payment module on one of my sites, made the alterations to the Paypal IPN settings as suggested by dropbob and everything 'appeared' to working fine.

When cross referencing the Alertpay account transactions I found that one in six transactions were not registered as sales on the site and no order details available within Admin.

Alertpay support deny that there are any IPN issues at thier end and will only offer to resend the IPN details to you.

If you run a busy store like I do where you have multiple transactions a day, then this payment processor/module is not recommended until Alertpay make available a complete module that works without issues that could destroy a business.

01 Sep 2010, 08:02

#17

steeve86

New Zenner

Join Date:: May 2010
Posts:: 5
Plugin Contributions:: 0

Re: Payment module problem alertpay

My trouble is ap_amount cannot be negative or 0 (on the AlertPay PayProcess.aspx page) . The version 1.1 gives me no trouble. I install 1.2 either new or just copying it over, still same result with this.

Can someone give me a clue, or can we work together to find a solution? I tried commenting and un-commenting the ap_amount lines, checking things with WinMerge, opening with WordPad to straighten the page and resave and try again.. all same result.
If someone has experience or would like to discuss, please leave some info.

01 Sep 2010, 11:51

#18

steeve86

New Zenner

Join Date:: May 2010
Posts:: 5
Plugin Contributions:: 0

Re: Payment module problem alertpay

forgot to mention 1.3.9f ZenCart version

07 Sep 2010, 15:34

#19

swallowrcs

New Zenner

Join Date:: Aug 2010
Posts:: 4
Plugin Contributions:: 0

Re: Payment module problem alertpay

hi steve,

i've been encountering a similar problem with my alertpay payment module v1.2

when a customer tries to purchase from my website the following message is displayed before they can complete the transaction:

ap_shippingcharges field must be numeric

i have been trying to locate the ap_shippingcharges field to modify the value but have been unable to do so and also have been unsuccessfull in finding the appropriate code to alter it.

this sounds like a simiar problem to yourself. i'm currently in contact with alertpay but they haven't offered me any help yet.

have you managed to overcome your problem yet?
do you know where the ap_ fields are contained to alter their values?

thanks.

08 Sep 2010, 21:13

#20

jocezilla

New Zenner

Join Date:: May 2009
Posts:: 14
Plugin Contributions:: 0

Re: Payment module problem alertpay

There seems to be a problem with AlertPay ever since they did maintenance yesterday (the 7th). Our store was working fine just before their maintenance, but immediately after, our customers are getting the ap_amount cannot be negative or 0 message.

My client is using 1.3.9b with AP module 1.2, and every was working perfectly literally up until the moment AlertPay came back online.

PS - there are only 2 files for version 1.2: includes/modules/payment is the location you are looking for...