Results 1 to 10 of 10
  1. #1
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    red flag Product info display page problem

    Hi,

    I have a problem at product info display page in IE7. When someone hits the add to cart button, the layout messes up and gets shifted to the left a bit, overlapping the left picture/information. However, this problem does not happen in Firefox. See attached images for more details. I looked into tpl_product_info_display.php and got rid of all possible sources but the problem doesn't go away.

    Also, what's weird is that even before add to cart, the layout can sometimes get shifted to the left as well. But it disappears when I refresh the browser.

    Please advise. Thank you.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	before-add-to-cart.jpg 
Views:	353 
Size:	72.1 KB 
ID:	3502   Click image for larger version. 

Name:	after-add-to-cart.jpg 
Views:	322 
Size:	74.4 KB 
ID:	3503  
    Last edited by dealbyethan.com; 4 Mar 2008 at 01:55 PM. Reason: more info
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  2. #2
    Join Date
    Aug 2007
    Location
    Fort Worth, Texas, United States
    Posts
    177
    Plugin Contributions
    0

    Default Re: Product info display page problem

    Have you tried to contact Monster Template? Looks like you are using one of their templates. They are well documented to having issues with layouts. It is definetly a problem with the CSS.

  3. #3
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    red flag Re: Product info display page problem

    Well, they will most likely say "sorry we can't help because your template is heavily customized". So I would rather do it myself. The area where the problem occurs has a table but does not have much CSS stuff. I thought using a table would actually hold everything in place... any other suggestions?
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  4. #4
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    red flag Re: Product info display page problem

    Does anyone have any suggestion? I still can't figure this out. Please help.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  5. #5
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    red flag Re: Product info display page problem

    What I don't understand is that every time the page gets refreshed, the right part of the main center column displays before the left part and then somehow it gets pushed to the left to finish displaying. That's when the overlapping happens I think. I have been thinking, this could be due to two things:

    1. The use of table in the main center column - but I think that's unlikely. I can remove the table and replace it with CSS.
    2. The use of hoverbox. I am not sure I have the same problem in IE7 before that because I usually only do checking on FireFox. I just turned off hoverbox and found that the problem seems to go away. I am contacting the author for help.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  6. #6
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    red flag Re: Product info display page problem

    Hi,

    After turning off hoverbox 3, the problem is still happening but less frequently. Please help. Thanks.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  7. #7
    Join Date
    Jul 2005
    Location
    Upstate NY
    Posts
    22,010
    Plugin Contributions
    25

    Default Re: Product info display page problem

    I get weird alignment pileups in the product listing too, with hoverbox active. There are still slightly different pileups with javascript off (Firefox).

    Don't see the problem this time in the info page, before or after adding to cart.
    It does seem like it could be something to do with hoverbox.

  8. #8
    Join Date
    Dec 2005
    Location
    Perth, Western Australia, Australia
    Posts
    781
    Plugin Contributions
    0

    Default Re: Product info display page problem

    With hoverbox turned on, it happens more frequently for some reason. I tried specifying td width and it only helps a little bit.
    The Team Behind DealByEthan.com | Curating unique finds for a discerning community. Committed to a seamless and inspiring shopping experience. Connect with us: https://linktr.ee/dealbyethan


  9. #9
    Join Date
    Oct 2004
    Location
    Houston, TX
    Posts
    782
    Plugin Contributions
    4

    Default Re: Product info display page problem

    Quote Originally Posted by dealbyethan.com View Post
    With hoverbox turned on, it happens more frequently for some reason. I tried specifying td width and it only helps a little bit.
    Try changing the width of the image that fires the JS for HoverBox.... if it's happening without HoverBox installed, the problem isn't HoverBox, however it could aid in the process.

    Let me know what turns up.

  10. #10
    Join Date
    Mar 2008
    Posts
    13
    Plugin Contributions
    0

    Default Re: Product info display page problem

    hi,

    my HB3 seems not working at all.

    Please advise...

    my site

 

 

Similar Threads

  1. Replies: 4
    Last Post: 1 Sep 2011, 02:23 AM
  2. Display Order Problem - Product Info Pages
    By philip937 in forum General Questions
    Replies: 6
    Last Post: 16 Jun 2011, 01:57 AM
  3. A product info display and navigation problem
    By g_force in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 10 Jul 2009, 07:34 PM
  4. Product Info Display (centered) Problem
    By Nipepusy in forum Templates, Stylesheets, Page Layout
    Replies: 0
    Last Post: 24 Apr 2007, 08:55 AM
  5. Product Info display problem, IE vs Firefox
    By stumped in forum Templates, Stylesheets, Page Layout
    Replies: 8
    Last Post: 25 Oct 2006, 12:48 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg